Account Manager

🔥 10 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $77.3k - $96.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Nemetschek Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1963

🏗️ Construction

☁️ SaaS

🤝 B2B

💰 IPO on 2002-01

Construction • SaaS • B2B

Nemetschek Group is a Germany-based software company that develops and sells digital solutions for the architecture, engineering and construction (AEC) sector across the entire building lifecycle. Its products focus on CAD/BIM, planning, design, construction and building operation workflows, delivered as desktop, cloud and collaborative software aimed at professional firms and project teams.

📋 Description

• Manage a portfolio of accounts as the primary contact for renewal, expansion, and satisfaction initiatives • Identify, develop, and execute horizontal and vertical expansion strategies through Quarterly Business Reviews, Strategic Reviews, and Product Innovation discussions • Align solutions with customer business objectives and demonstrate value realization • Use data insights to track adoption, drive performance metrics, and refine account strategies • Own contract negotiations, renewals, and price adjustments • Develop proactive save plans to mitigate churn and manage at-risk accounts • Monitor customer health and engagement to anticipate and resolve retention risks • Serve as a trusted advisor, customer advocate, and escalation point for customer issues • Coordinate issue resolution with Customer Success, Professional Services, Billing, and Product teams • Collaborate across departments to identify upsell, cross-sell, and renewal opportunities • Provide forecasts and insights on customer retention, account health, and revenue projections • Track and report KPIs for expansion, renewal, retention, and satisfaction • Achieve renewal, retention, and expansion revenue goals; grow referrals and account penetration; maintain a healthy customer base

🎯 Requirements

• 3–5 years of experience in account management, customer success, or retention-focused roles, ideally in a SaaS or subscription-based environment • Proven ability to drive renewals, expansion, and retention through consultative account management practices • Strong communication, relationship management, and problem-solving abilities • Analytical mindset with experience leveraging data for decision-making and strategy optimization • Proficiency with CRM platforms, especially Salesforce, and customer engagement tools • Ability to work cross-functionally and effectively manage multiple, concurrent priorities

🏖️ Benefits

• Competitive compensation and benefits package • Retirement savings program with employer contributions • Paid time off and company-recognized holidays • Medical, dental, and vision coverage • Resources for learning and development, including access to training and learning platforms • Opportunities for career growth and internal mobility • Employee assistance and well-being resources • Employee discounts and other optional perks • Reasonable accommodations for qualified individuals in accordance with applicable laws

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume