Customer Account Manager – Hospitality, Lodging

Job not on LinkedIn

🔥 18 hours ago

☕ Washington – Remote

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💵 $120k - $160k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 20%

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Logo of Nestle

Nestle

5001 - 10000 employees

🍽️ Food & Beverage

🏭 Manufacturing

📦 Logistics

Food & Beverage • Manufacturing • Logistics

Nestle is a Swiss multinational food and beverage company that produces and markets a wide range of packaged foods and beverages, including coffee, bottled water, dairy products, infant nutrition, confectionery, frozen foods, and pet care brands. The company sells its products globally through retail and foodservice channels, operates extensive manufacturing and supply-chain operations, and focuses on nutrition, health, and wellness initiatives.

📋 Description

• Manage, retain, and accelerate growth with national lodging and hospitality account partners • Establish and cultivate executive-level relationships with national lodging brands, hotel management companies, ownership groups, hospitality procurement organizations, and food and beverage stakeholders • Build proposals connecting guest experience, operator needs, brand standards, consumer insights, and financial value • Create and execute joint business plans, account strategies, and performance reporting • Source and analyze customer, channel, consumer, and property-level insights to identify growth opportunities • Develop expertise in lodging and hospitality channel dynamics, food and beverage programming, and operator execution needs • Manage and execute complex partnership agreements and food and beverage programs • Conduct cost-benefit analyses of hospitality partnerships • Lead cross-functional teams across marketing, category, digital, finance, operations, and field sales • Direct new program implementation, national account rollouts, and multi-property expansion plans • Represent Nestlé Professional Solutions internally and externally with hospitality partners, procurement groups, and food and beverage decision makers

🎯 Requirements

• 4-year Bachelor’s degree • 8+ years of direct national account sales, strategic account management, or general management experience with lodging, hospitality, premium/luxury, or food and beverage organizations • Experience supporting national hotel brands, lodging management companies, hospitality procurement organizations, or similar partners strongly preferred • Experience selling, negotiating, or managing food and beverage programs within the lodging and hospitality channel • 3+ years of national program management experience, including multi-property or multi-unit rollouts across complex customer systems • 3+ years of complex contract negotiation experience with national accounts, procurement organizations, or enterprise-level customer partners • Foundational financial acumen to evaluate program economics, customer profitability, and long-term partnership value • Functional knowledge of marketing, operations, finance, customer strategy, and competitive dynamics within hospitality and foodservice environments • Ability to adapt strategies, build plans, and thrive in ambiguous environments with multiple internal and external stakeholders • Functional knowledge of Request for Proposal (RFP) processes, customer bid requirements, and proposal submissions • Ability to simplify complex material and communicate in a concise, executive-ready, and customer-relevant way • Not eligible for visa sponsorship

🏖️ Benefits

• Performance-based incentives • 401(k) with company match • Healthcare coverage • Inclusive workplace • Recruitment accommodations for applicants with disabilities

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