Senior Manager, Infrastructure

Job not on LinkedIn

🔥 8 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $190k - $210k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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NetDocuments

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

🤝 B2B

⚖️ Legal

☁️ SaaS

B2B • Legal • SaaS

NetDocuments is a leading cloud-based document management platform designed specifically for legal professionals. The platform enhances productivity by providing tools for document organization, collaboration, and automation, while ensuring high levels of security and compliance. With features like AI-driven apps, real-time messaging, and seamless integrations with applications like Microsoft 365 and DocuSign, NetDocuments empowers law firms and corporate legal teams to streamline their operations and effectively manage their documents.

📋 Description

• Lead day-to-day datacenter operations, ensuring stability, reliability, and performance across physical environments • Oversee operational practices across hardware, network, compute, and supporting infrastructure • Partner with Software Engineering, Cloud Engineering, and Architecture teams to maintain reliable and scalable infrastructure • Ensure infrastructure operations align with SOC 2 Type II and ISO 27001 requirements • Maintain and evolve business continuity and disaster recovery plans • Lead the transition from traditional datacenter operations toward AWS-native cloud application engineering • Manage and operate AWS PaaS services supporting NetDocuments SaaS applications • Establish cloud-native operational practices improving reliability, scalability, automation, and engineering efficiency • Establish observability standards, logging, monitoring, telemetry, and operational visibility • Provide leadership for incident response subject matter experts • Lead, mentor, and develop engineers through changes in technical responsibilities and operating models • Build development plans, certification paths, learning opportunities, and technical development plans • Build trusted partnerships across the CTO organization and serve as an operational liaison between Cloud Operations and product engineering teams • Support strategic planning, budgeting, capacity planning, and investment decisions

🎯 Requirements

• Bachelor’s degree in Computer Science or a related technical field, or equivalent practical experience • 12+ years of professional experience in cloud or infrastructure engineering and operations, preferably within a SaaS environment • 6+ years of people leadership experience, including demonstrated success leading teams through significant changes in technical direction, capabilities, or operating models • Hands-on or operational experience with physical datacenter environments, including hardware lifecycle, facilities, networking, and compute infrastructure • Working knowledge of AWS PaaS services, including ECS/Fargate, DocumentDB, MSK, Valkey, and SES • Experience operating across both traditional infrastructure and public cloud environments • Experience implementing automation and DevOps practices within production operations environments • Demonstrated project and change management experience within a multinational organization • Experience with strategic planning, budgeting, and financial management • Familiarity with security and compliance frameworks such as SOC 2 Type II and ISO 27001

🏖️ Benefits

• 90% healthcare premiums company covered • HSA company contribution • 401K match at 4% with immediate vesting • Flexible PTO (typically 3 to 4 weeks a year) • 10 paid holidays • Monthly contributions for life activities & wellness • Access to LinkedIn Learning with monthly dedicated time to explore • Connection, access, and mentorship from exceptional leaders • Growing company with opportunities for advancement • Authenticity and accountability from leadership