Director of Operations, New Content Experiences

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $540k - $870k / year

⏰ Full Time

🔴 Lead

✍️ Content Marketing Manager

👻 Ghost score 0%

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Netflix

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1997

📱 Media

👥 B2C

Media • B2C

Netflix is a global streaming entertainment company and content producer whose stated mission is "to entertain the world. " It operates a consumer-facing subscription platform offering on-demand TV shows, films, and original programming, and also runs a public careers site emphasizing culture, inclusion, and hiring accommodations. The provided text highlights Netflix’s focus on recruiting talent worldwide, its work-life and culture pages, and its public-facing employer materials.

📋 Description

• Lead a multidisciplinary team of Lead Program Managers, Creative Operations Program Managers, Launch Managers, and Launch Coordinators • Bring 0-to-1 experiences, including Live Events, Games, Podcasts, and emerging formats, to life for Netflix members • Oversee end-to-end program management for new content roll-outs, functionality and capability execution, product envelope creation, and content ingestion and testing support • Oversee seamless content launches on Netflix's Product and execute title merchandising strategies • Centralize gathering, distribution, and delivery of creative artifacts, context, and assets • Architect workflows and documentation to operationalize new content experiences through regional product merchandising teams • Scale and simplify intake, operationalization, and contingency planning processes • Translate complex content deals into operational workflows and technical roadmaps across Content, Engineering, Product Management, and Experience Design • Oversee risk management, SLAs, and contingency planning during critical launch windows • Mentor and grow a multidisciplinary team and foster innovation, speed, and continuous improvement • Personally drive ambiguous, high-profile launches while building playbooks for global regional scaling • Provide synthesized, high-level visibility to executive leadership • Maintain partnerships with Regional Product merchandising leaders

🎯 Requirements

• Extensive leadership experience building and managing multidisciplinary operations or program management teams, ideally within complex product, media, or tech environments • Proven track record of operating in '0-to-1' spaces, bringing structure, alignment, and scale to highly ambiguous, fast-paced initiatives • Exceptional executive communication skills, with the ability to distill complex operational realities into clear memos and presentations for C-level leadership • Proven ability to influence matrixed cross-functional partners (Engineering, Content, Product) without direct authority • Data-informed operational mindset; comfortable using both quantitative and qualitative methods to identify workflow bottlenecks and pioneer new solutions • Insatiable curiosity for the evolving media landscape (Live, Games, emerging formats) • Deep empathy for diverse global regions to ensure workflows scale seamlessly across international markets

🏖️ Benefits

• Health Plans • Mental Health support • 401(k) Retirement Plan with employer match • Stock Option Program • Disability Programs • Health Savings and Flexible Spending Accounts • Family-forming benefits • Life and Serious Injury Benefits • Paid leave of absence programs • Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off • Full-time salaried employees are immediately entitled to flexible time off