Agentic Engineer II/III

🕒 August 24

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Netomi

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 $30M Series B on 2021-11

Consulting • Logistics • Marketing

Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.

📋 Description

• Design and write high-quality prompts for LLM-based agents • Build agentic tools and workflows using Netomi’s no-code platform • Integrate external and internal APIs, including authentication, data mapping, and error handling • Implement unit tests, debug issues, and ensure reliability of agent workflows • Apply engineering best practices and design patterns such as retries, timeouts, idempotency, and lazy loading • Optimize agents for performance, cost, and fault tolerance • Collaborate with Product, QA, and Delivery teams to ship production-grade agentic solutions

🎯 Requirements

• 4–7 years of experience as a Software Development Engineer or similar role • Strong understanding of prompt engineering and LLM behavior • Hands-on experience with REST APIs, webhooks, and JSON-based integrations • Solid experience in unit testing, debugging, and troubleshooting • Knowledge of resilient system design patterns and non-happy path handling • Experience with no-code/low-code automation platforms (nice to have) • Exposure to agentic AI, conversational AI, or workflow orchestration systems (nice to have) • Familiarity with observability and monitoring in production systems (nice to have)