Business Systems Administration Manager

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Neumo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏛️ Government

☁️ SaaS

💳 Fintech

Government • SaaS • Fintech

Neumo is a government-focused cloud software company that provides automation and transaction platforms for state and local public agencies. Its product suite includes revenue and tax & licensing compliance, DMV systems and kiosks, court and justice case management, payments and revenue collection, land and vital records, ID verification, eSignatures, reporting/analytics, and managed IT solutions. Trusted by 4,500+ city, county, state, and federal agencies across North America, Neumo reports processing roughly 900M transactions and collecting about $44B in revenue for communities served. The company’s mission is to modernize constituent-facing government services through self-service solutions, integrated payments, and a unified cloud platform.

📋 Description

• Lead, mentor, and manage a team of Salesforce administrators and other business system administrators. • Oversee the administration, configuration, and maintenance of the Salesforce platform. • Administer and optimize Salesforce functionality supporting Sales, Accounting, and Service operations. • Collaborate with the Enterprise Integration Manager on the design and implementation of third-party and system integrations. • Partner with business stakeholders and the Process Analyst team to gather requirements and translate operational needs into system enhancements. • Establish and enforce administration standards, governance, change management, and documentation practices. • Manage the intake, prioritization, and delivery of enhancement requests and projects. • Monitor system performance, security, and data integrity, proactively resolving issues.

🎯 Requirements

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field. • At least 10 years of Salesforce administration experience, including hands-on work across Sales, Accounting, and Service operations and experience with system integrations. • Demonstrated experience leading or managing a team of administrators or technical staff. • Hands-on experience administering and integrating Salesforce with Sales, Accounting, and Service systems. • Experience with enterprise system integrations. • Expert-level knowledge of Salesforce administration, including configuration, security, data management, Flow automation, and reporting. • Salesforce Certified Administrator credential. • Salesforce Advanced Administrator, Platform App Builder, or Sales/Service Cloud Consultant certification.

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events