Director, Business Analytics – Operations

Job not on LinkedIn

🔥 14 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $128.2k - $187.9k / year

⏰ Full Time

🔴 Lead

⚙️ Business Operations

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Wiley

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

📚 Education

🔬 Science

Education • Science

Wiley is a global publishing and information services company that connects researchers, educators, students, and professionals through scholarly journals, books, digital content, and learning platforms. It operates Wiley Online Library with thousands of journals, reference works, and books, provides textbooks and courseware (including rental and digital access), and offers publishing, research support, and AI-enabled tools and services for academic institutions, R&D teams, societies, and corporations. Wiley advances research discovery and professional learning by combining trusted content with technology platforms, licensing, and development services.

📋 Description

• Design and own the operating cadence for the EVP and GM, Research and its Business Management & Strategic Programs team • Serve as a senior operating partner and trusted advisor to the VP • Drive accountability across the Business Management & Strategic Programs team • Lead high-priority special projects on behalf of the VP • Stand up and own the Business Analytics function for the Business Management & Strategic Programs team • Define, instrument, and maintain the core KPI set across the four strategic bets • Build integrated executive dashboards combining pipeline, revenue, and commercial signals • Apply advanced analytical tools and techniques to complex business questions • Partner with Technology & Operations and AI & Data Analytics teams to ensure data quality • Lead a defined portfolio of cross-functional programs

🎯 Requirements

• Minimum 10 years of progressive experience in business operations, analytics, strategy, or a combination • Demonstrated track record supporting P&L-owning or senior executive leaders • Strong analytical depth — comfortable building financial models, dashboards, and KPI frameworks • Proven ability to build and instrument an analytics function from a limited foundation • Exceptional written and verbal communication skills • High tolerance for ambiguity; bias for action; ability to drive structured execution without a defined playbook • Experience managing complex, multi-workstream programs across functions not directly managed.

🏖️ Benefits

• Meeting-free Friday afternoons allowing more time for heads down work and professional development • A wide range of opportunities to foster community, learn, and grow. • Health and well-being support programs. • Equal opportunity/affirmative action employer.