Resource Planning and Readiness Manager

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

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NeuraFlash

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Own the Resource Plan review, validation, and approval process before staffing. • Validate proposed roles, skills, staffing assumptions, and effort estimates. • Obtain required Practice Leader approvals, including multi-cloud and cross-practice plans. • Keep Resource Plans synchronized with Salesforce forecasts, estimators, and opportunity updates. • Identify scope changes, forecast misalignment, specialty skill requirements, contractor demand, and capacity needs. • Review opportunities for staffing readiness and ensure resource requirements reflect delivery scope. • Partner with Sales Engineering, Account Executives, Delivery, Practice Leadership, Operations, and Resource Management to clarify staffing needs and risks. • Monitor pipeline health and identify staffing risks before they affect delivery timelines. • Meet with Resource Management to review pipeline readiness, priorities, risks, and demand. • Initiate consultant background checks or other pre-deployment requirements when applicable. • Support Resource Management throughout staffing by keeping opportunity information accurate and current.

🎯 Requirements

• Bachelor's degree in Business, Finance, Operations, Administration, or a related field, or equivalent experience. • 2+ years of experience in resource management, staffing, deployment, workforce planning, or professional services operations within a consulting or technology services organization. • Experience within the Salesforce ecosystem or another software and technology services environment preferred. • Working knowledge of the Salesforce platform and professional services delivery lifecycle. • Strong understanding of professional services resource planning, capacity management, and staffing processes. • Broad understanding of Salesforce consulting roles and technical skill sets. • Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment. • Strong analytical and problem-solving skills. • Excellent communication and stakeholder management skills, including the ability to influence Directors and senior leaders. • Comfort operating in a growing organization with evolving processes.

🏖️ Benefits

• Remote and in-person work options • Flexible working arrangements • Company town halls and meetings • Team celebrations and social events • Travel opportunity of up to 25% for certain roles