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Senior AWS Developer, Managed Services

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $87.4k - $266.3k / year

⏰ Full Time

🟠 Senior

☁️ Cloud Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 6%

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Logo of NeuraFlash

NeuraFlash

201 - 500 employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Execute and implement complex solution designs using AWS-optimized architectures at enterprise scale • Work closely with a Solution Architect to deliver successful contact center solutions • Provide technical advisory support during business process reviews and identify customer requirements and processes • Provide technical details and solutions for functional User Stories • Configure Salesforce Service Cloud Voice and Amazon Connect solutions • Develop solutions hands-on while applying best practices and programming principles • Lead a development team by distributing tasks and performing code reviews • Deliver technical end-user training and documentation • Exercise independent judgment and lead the technical role on enterprise-level projects with minimal direction

🎯 Requirements

• Experience with hands-on programming, including Python, Java, C#, .NET, or Node.js • Experience building integrations across multiple systems and REST APIs • Knowledge of JSON format and related services • Strong troubleshooting and debugging skills • Experience with CloudFormation, AWS CDK, and Lambda integrations • Logging experience with CloudWatch for troubleshooting • Experience implementing CI/CD or Infrastructure as Code • Experience architecting and building Amazon Connect • Experience with AWS services commonly used in Connect solutions, including DynamoDB, Step Functions, EventBridge, and S3, preferred in the absence of Amazon Connect experience • Experience building contact centers with other technologies, preferred in the absence of Amazon Connect experience • Experience with WFM, CRM, and contact center solutions • Experience with communications protocols and APIs such as WebRTC and SIP • Experience with Contact Flow implementation, Lex integration, and contact center routing • Advanced knowledge of AWS services and cloud architecture • Familiarity with Salesforce Service Cloud • Knowledge of other contact center platforms such as Genesys, Cisco, Avaya, or Twilio • AWS Cloud Practitioner Certification, AWS Developer Associate or Professional Certification, AWS Solution Architect Certification or Professional, Salesforce Certified Administrator, and Salesforce Certified Platform Developer I listed as nice-to-haves

🏖️ Benefits

• Remote and in-person work options • Flexible working arrangements • Travel opportunity, with anticipated travel commitment of up to 25% for certain roles • Company town halls and meetings • Team celebrations and social events

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