
1001 - 5000 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $60k - $68k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor
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1001 - 5000 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.
• Develop strategies to optimize work order execution processes and enhance operational performance • Collaborate with cross-functional teams to implement process enhancements and best practices • Ensure alignment with PMO’s project management framework and standards • Provide leadership and guidance to Service Coordinators and other team members • Handle escalated issues or complex work orders requiring senior-level intervention • Promote a culture of continuous improvement and professional development • Monitor industry trends and emerging technologies to stay ahead in operations • Analyze performance metrics and KPIs to identify areas for improvement • Implement risk management practices to mitigate potential issues • Oversee execution of work orders within the assigned vertical • Provide strategic direction and drive continuous improvement initiatives while adhering to PMO standards and methodologies
• Three to five years of experience working in a project environment, including relevant industry experience preferably with overall responsibility • Experience in troubleshooting and resolving project issues • Extensive experience in operations management or a related field • Deep understanding of operational processes and best practices • Familiarity with PMO’s project management standards and methodologies • Strategic thinking and decision-making abilities • Strong leadership skills to guide and mentor Service Coordinators and team members • Experience leading cross-functional teams and managing stakeholder expectations • Excellent communication skills with stakeholders at all levels • Proficiency in stakeholder engagement and communication • Proficiency in data analysis to evaluate performance metrics and identify improvement opportunities • Experience implementing process optimization initiatives • Knowledge of regulatory requirements and compliance standards • Ability to ensure operations adhere to safety regulations and company policies • Ability to conduct regular audits and reviews for quality and compliance • English language skills • Ability to operate computer keyboard, mouse, and office equipment • Ability to hear and understand spoken communications via phone and video conferencing • Ability to see and read computer screens and printed documents and adjust focus • Bachelor’s Degree (preferred) • PMP or Equivalent Professional Certification (preferred)
• Full Benefits • Medical • Dental • Vision • 401K match • 28 PTO Days including company holidays • Continuous training • Professional development • Competitive benefits
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