EDI Coordinator

🕒 September 19

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 18%

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New Pig

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏭 Manufacturing

Manufacturing

New Pig is a manufacturing company known for its award-winning PIG® brand products, which specialize in providing solutions for leaks, drips, and spills in various work environments. The company offers a comprehensive selection of absorbent materials such as mats, socks, booms, pillows, and pans, alongside other products for spill containment, personal protection, and workplace safety. With a focus on cleanliness and safety, New Pig helps workplaces around the world maintain productivity and manage liquid spills effectively.

📋 Description

• Coordinate end-to-end EDI onboarding for new customers and suppliers, including requirements gathering, transaction volumes, timing expectations, testing, and production readiness • Translate business requirements into clear scope and technical requests for the EDI provider and other technical resources • Coordinate user acceptance testing and validate transactions before production deployment • Communicate timelines, risks, roadblocks, and status updates among partners, internal teams, and the vendor • Submit, prioritize, track, and follow up on vendor requests, incidents, enhancements, and partner implementations • Hold the EDI provider accountable for timelines and service levels; escalate missed commitments, recurring issues, SLA breaches, or business-impacting delays • Identify recurring issues and work with the EDI provider and internal teams on durable solutions • Monitor day-to-day EDI transaction processing and identify failed, rejected, delayed, or incomplete transactions • Coordinate investigation and resolution of EDI issues involving customers, suppliers, internal systems, and the EDI provider • Communicate business-impacting issues and resolution updates to stakeholders • Serve as primary point of contact for customers and suppliers regarding EDI implementations, operational issues, and transaction questions • Maintain partner requirements, implementation status, contacts, transaction types, and documentation • Collaborate with Finance, Supply Chain, Customer Service, Sales, IT, and other teams on business requirements and transaction flows • Coordinate changes involving ERP, order management, warehouse, shipping, invoicing, and other connected systems • Participate in business systems and integration projects involving EDI • Create and maintain EDI process documentation, requirements, implementation records, SOPs, troubleshooting procedures, and support documentation • Maintain an inventory of active trading partners, transaction types, volumes, implementation dates, incidents, failures, implementations, and vendor requests • Monitor trends and recurring issues and recommend process, monitoring, support, documentation, and vendor-management improvements • Provide leadership reporting on implementations, SLA performance, incidents, vendor accountability, reliability, efficiency, and operational risk

🎯 Requirements

• 1-2 years of professional experience in EDI, business systems, ERP/order management, supply chain technology, B2B integration, business operations, or a related field • Working knowledge of EDI concepts, business-to-business transaction flows, and how EDI data moves through enterprise systems • Ability to coordinate technology implementations, system changes, integrations, or trading partner onboarding • Experience interfacing with third-party technology vendors, managed service providers, or outsourced technical resources • Strong analytical and troubleshooting skills; ability to investigate issues systematically and coordinate resolution across multiple teams • Familiarity with enterprise systems such as ERP, order management, warehouse management, or supply chain software and the flow of business data through them • Strong project coordination, organization, written and verbal communication, documentation, record-keeping, and process-management skills • Experience working with a managed EDI service provider or ASP platform • Familiarity with EDI transactions: purchase orders (850), purchase order acknowledgments (855), advance ship notices (856), invoices (810), and functional acknowledgments (997/999) • Familiarity with EDI communication methods such as AS2, SFTP, HTTPS, or APIs and transaction standards including X12 and EDIFACT • Experience in manufacturing, distribution, retail, or supply chain environments • Experience with process improvement, workflow automation, business systems projects, project-management tools, ticketing systems, or collaboration platforms • No VISA sponsorships for this role

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodation during the application process

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