Director, Competitive Intelligence

Job not on LinkedIn

🔥 0 minutes ago

🌲 Oregon, Texas – Remote

🌲 Oregon – Remote 🤠 Texas – Remote

💵 $180k - $225k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

New Relic

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

New Relic is a comprehensive monitoring and observability platform designed to help organizations understand and optimize the performance of their applications and infrastructure. It provides a range of tools for application performance monitoring (APM), infrastructure monitoring, and data insights, enabling users to track performance metrics, detect anomalies, and enhance user experience across various technology stacks. With features like AI monitoring, mobile app monitoring, and vulnerability management, New Relic empowers businesses to improve operational efficiency and maintain system robustness.

📋 Description

• Own and scale New Relic’s global competitive intelligence program, including competitor tracking, battlecards, competitive playbooks, and the CI platform • Develop and maintain technically accurate competitive coverage of observability, monitoring, and AIOps competitors • Package product architecture, pricing, roadmap signals, and market positioning into battlecards and playbooks • Oversee the competitive win/loss program, including customer and representative interviews • Translate win/loss insights into win stories, swap stories, and recommendations for Sales and Product leadership • Advise Product Management, Product Marketing, Sales, and Analyst Relations on differentiated positioning • Lead GTM field briefings and CI performance and technical readouts • Quantify CI program impact on competitive ARR and win rates for GTM and executive leadership • Track competitor moves, funding, mergers and acquisitions, and category shifts • Scale agentic AI-enabled CI workflows and automation and integrate them with Salesforce, Slack, and enablement tools • Brief executives, sales leadership, and the board on market dynamics and competitive threats

🎯 Requirements

• 8+ years of progressive experience in competitive intelligence, preferably in observability, monitoring, AIOps, DevOps, or infrastructure/cloud software • Bachelor’s degree in computer science, Engineering, or a related technical discipline required, or equivalent hands-on technical experience • 4+ years of people management experience • 4+ years of experience building and running a CI program and platform at scale across Sales, Marketing, and Product • Track record developing battlecards, competitive playbooks, and win/loss programs that measurably improve competitive win rates • Deep understanding of the observability, monitoring, and AIOps competitive landscape • Strong analytical rigor and proficiency with market intelligence tools • Excellent written and verbal communication skills • Ability to translate complex technical and competitive information into actionable narratives • Ability to partner cross-functionally with Product, Product Marketing, Sales, and Analyst Relations • Experience designing or deploying AI/agentic workflows for CI or GTM enablement, such as AI agents and MCP servers • Hands-on familiarity with Anthropic and Vertex/Gemini APIs • Experience integrating CI content into CRM and enablement platforms • Visa sponsorship is not available for this position • Must complete employment eligibility verification and a criminal background check

🏖️ Benefits

• Corporate bonus plan • Healthcare • Dental • Vision • Parental leave and planning • Mental health benefits • 401(k) plan and match • Flex time-off • 11 paid holidays • Volunteer time-off • Other competitive benefits • Flexible workforce model, including fully remote work