Senior Revenue Operations Manager – GTM Systems and Automation

🔥 13 hours ago

🌐 United States, Canada – Remote

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🏄 California, Oregon – Remote

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💵 $131k - $164k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

🦅 H1B Visa Sponsor

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Logo of New Relic

New Relic

1001 - 5000 employees

Founded 2008

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

New Relic is a comprehensive monitoring and observability platform designed to help organizations understand and optimize the performance of their applications and infrastructure. It provides a range of tools for application performance monitoring (APM), infrastructure monitoring, and data insights, enabling users to track performance metrics, detect anomalies, and enhance user experience across various technology stacks. With features like AI monitoring, mobile app monitoring, and vulnerability management, New Relic empowers businesses to improve operational efficiency and maintain system robustness.

📋 Description

• Drive the GTM technology roadmap, including Salesforce, Clay, and Salesloft • Pilot emerging AI capabilities and transform manual steps into efficient, automated workflows • Gather requirements and translate business needs into user stories, technical specifications, and UAT testing plans • Define system-level performance metrics and build automated dashboards • Collaborate with Data & Analytics to maintain a trusted source of truth • Create documentation and lead enablement sessions for new system features • Execute change management strategies • Work with Marketing, Sales Operations, and Customer Adoption to streamline business rules • Build a customer lifecycle from initial land through onboarding, adoption, value realization, and expansion

🎯 Requirements

• 6 to 8+ years of experience in B2B SaaS across Revenue Operations, Field Sales Ops, or GTM Systems Architecture • Hands-on mastery of Salesforce, including custom objects, Flow Builder, complex schemas, and system integrations • Proficiency with Tableau or advanced Excel • Experience leading cross-functional projects • Experience writing detailed user stories • Experience managing delivery using Agile/Scrum methodologies in Jira • Strong ability to translate qualitative business needs into scalable technical designs • Relevant professional experience or a Bachelor’s degree in Business, Information Systems, Computer Science, or a related field • Visa sponsorship is not available • Required to verify identity and eligibility to work • Required to complete employment eligibility verification • Required to pass a criminal background check • May be required to pass an export compliance assessment

🏖️ Benefits

• Corporate bonus plan • Healthcare benefits • Dental benefits • Vision benefits • Parental leave and planning • Mental health benefits • 401(k) plan and match • Flex time-off • 11 paid holidays • Volunteer time-off • Flexible workforce model, including fully office-based, fully remote, or hybrid workplaces

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