Manager, Revenue Operations Analytics

🔥 14 hours ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $78k - $119k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 0%

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DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Lead and supervise a team of Analysts • Provide daily direction, mentoring, coaching, performance management, and teammate relations monitoring • Monitor Analyst performance for compliance, quality, production, and effectiveness • Develop learning content, tip sheets, and job aids • Support departmental goals and promote a positive, collaborative culture • Assist with hiring, promotions, performance evaluations, timeclocks/PTO, and disciplinary actions • Conduct annual Performance Development Reviews and career conversations • Maintain teammate records in compliance with policies and applicable laws • Gather sensitive reports, metrics, and communications • Provide updates and recommendations in executive presentations • Measure and evaluate results to direct projects and resources • Pull robust data sets and process maps • Track technology innovations and provide team messaging and training • Lead or participate in special projects • Liaise between data analytics and other departments • Manage projects, resources, priorities, and strategic relationships • Meet tight deadlines in time-sensitive, resource-constrained environments • Perform root cause analysis on large datasets and create detailed reports • Identify and implement revenue-cycle opportunities to grow revenue and improve bottom-line performance • Collaborate with Revenue Operations teams on analysis deep dives, action plans, remediation, and tracking projects • Support insurance and internal partners • Assist with Continuous Quality Improvement projects • Provide frequent status updates to management • Travel up to 5-10%

🎯 Requirements

• Bachelor's degree in a related field of study required • 3-4+ years in analytics • 3+ years of people management experience • Excellent interpersonal skills • Strong leadership, coaching, and teammate development skills • Advanced skills in Microsoft Outlook, Word, PowerPoint, Excel, SharePoint, Visio, and Teams • Effective training and presentation skills • Excellent written and verbal communication, including active listening and curiosity • Strong stakeholder management skills • Critical thinking, decision-making, and executive presence • Working knowledge of ROPS teams, functions, systems, and processes preferred • Data analysis and/or process innovation and analytical technical skills preferred • Experience with SQL, database development and management, Tableau, Google Cloud, and data visualization • Minimum of three years' healthcare reimbursement experience preferred • Experience with admissions, billing, and collections preferred • Knowledge of insurance rules, regulations, and Coordination of Benefits for federal, state, and managed care payors preferred • Basic computer skills and proficiency in MS Word, Excel, and Outlook required • Ability to work on computer screens for 8+ hours a day • Ability to lift 5 to 50 lbs unassisted and stand, sit, stoop, walk, stretch, reach, and use full range of body motions • Fluent written and verbal skills necessary to perform the essential functions

🏖️ Benefits

• Core Values-based “Community first, Company second” culture • Award-winning education and training across multiple career paths • Performance-based rewards based on individual and team contributions • Comprehensive benefits package • Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Headspace® access • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through StarLearning • Remote work arrangement