Senior Manager, Revenue Strategy – Recovery

🔥 18 hours ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $91.6k - $110k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

👻 Ghost score 0%

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Lingraphica

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Lingraphica is a company that provides advanced augmentative and alternative communication (AAC) devices and applications designed to help individuals with communication challenges. Their products include devices like TouchTalk, TouchTalk Plus, and MiniTalk, which facilitate communication and speech improvement. Lingraphica also offers therapy apps for conditions like aphasia and other communication impairments, providing resources like educational webinars and clinical guides. With extensive insurance coverage, they ensure accessibility and support for users and caregivers to try and utilize their devices effectively. The company aims to empower users to improve their quality of life through enhanced communication abilities.

📋 Description

• Own Lingraphica's full payor revenue engine from contract negotiation and payor strategy through billing, collections, cash posting, and reconciliation • Set and drive strategy for payor access and expansion • Lead negotiation of payor contract terms and reimbursement rates • Track payor policies and analyze payor trends and performance data • Build and lead the Payor Strategy Manager • Oversee billing and collections operations, including timely and accurate claims submission and follow-up • Own collections performance, aging, and denial-management workflows • Partner with the Senior Manager, Payor Readiness on funding and authorization handoff into billing • Drive cash flow performance and manage the cash forecast • Oversee cash posting and reconciliation against contracted rates • Establish processes to identify underpayments and rate discrepancies • Build and report KPIs covering payor access, contract rates, billing/collections, and cash reconciliation accuracy • Develop data-driven business cases for payor negotiations and prioritization • Maintain expert-level knowledge of payor reimbursement terms, billing regulations, and collections compliance • Perform other duties as assigned • Directly manage the Reimbursement Manager, Cash Posting & Reconciliation Manager, and Payor Strategy Manager • Report directly to the Director, Operations

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience • 7+ years of experience in healthcare revenue cycle management • Direct experience with payor contracting or reimbursement rate negotiation • At least 5 years of management experience • Proven people-leadership experience managing managers and multi-team departments • Strong knowledge of billing, collections, and cash reconciliation workflows in a healthcare or DME/HME environment • Demonstrated experience building or owning a cash forecast or AR/revenue model • Track record of using data and analytics to inform payor and contracting strategy • Excellent negotiation, communication, and cross-functional influence skills • Ability and willingness to travel within the U.S. up to 2 times per year for in-person team and all-company meetings • Experience in speech-generating devices, durable medical equipment, or related healthcare technology space (preferred) • Experience building or scaling a dedicated payor strategy or managed care department (preferred) • Familiarity with payor policy analytics and reimbursement modeling tools (preferred) • Reliable and secure internet access • Ability to operate a computer, with or without reasonable accommodation • Must be authorized to work in the U.S.

🏖️ Benefits

• Paid Time Off (sick, personal, and vacation) • Paid Company Holidays • 401(k) Retirement Plan and Contribution • Medical/Dental/Vision benefits with FSA, HSA, & Dependent care options • Employer Paid Life Insurance • Voluntary benefits such as Short and Long Term Disability, Critical Illness, Hospital Indemnity and AD&D insurance • Stipends for health and wellness, home office setup and professional development • Paid Family Leave • Annual bonus program • Annual merit increases • Year-Round Flex Friday’s • Discounts on travel, entertainment, home/pet/car insurance • Remote work from a home office • Reasonable accommodations • Comprehensive benefits package • Inclusive and supportive workplace