Revenue Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $95k - $120k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💹 Revenue Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Pendulum Therapeutics

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🏥 Healthcare

🧬 Biotechnology

⚕️ Healthcare Insurance

💰 Venture Round on 2023-02

Healthcare • Biotechnology • Healthcare Insurance

Pendulum Therapeutics is a company focused on developing clinically validated microbiome interventions. They offer proprietary probiotic strains, including live Akkermansia, aimed at improving metabolic health and managing conditions such as type 2 diabetes. Their approach is grounded in rigorous scientific research and clinical trials, often in partnership with established institutions like the Mayo Clinic. Pendulum's products are designed to support gut health, reduce blood sugar levels, and enhance energy metabolism, providing unique solutions to managing specific health concerns.

📋 Description

• Own day-to-day Amazon channel operations, including catalog integrity, listing maintenance, content updates, and case management • Lead promotional planning and execution across Amazon and third-party marketplaces • Monitor inventory health and partner with Supply Chain on demand planning inputs • Drive operational launches of new marketplace channels from onboarding through go-live • Own product listing quality across third-party marketplace platforms • Identify and implement improvements across listings and fulfillment workflows • Own MAP compliance and unauthorized reseller enforcement programs • Manage Trackstreet and internal monitoring tools, maintain enforcement logs, and report compliance trends • Lead seller outreach and remediation, escalating to legal or platform partners as needed • Develop and maintain MAP and reseller enforcement SOPs and escalation frameworks • Execute retail partner onboarding, item setup, retailer vendor portals, and purchase order tracking • Maintain retailer portal, item catalog, and compliance documentation records • Coordinate Sales, Operations, Marketing, and Supply Chain on retail execution • Serve as operational point of contact for retailer and wholesale partner inquiries • Build operational infrastructure for Pendulum's Healthcare Practitioner channel • Design HCP order management, partner onboarding workflows, and sales support documentation • Coordinate with Finance, Supply Chain, and Marketing on HCP operational needs • Identify HCP operational gaps and bottlenecks and develop scalable solutions • Build and maintain HCP SOPs and enablement resources • Ensure Amazon, marketplace, retail, HCP, and MAP operations run reliably with proactive issue resolution and on-time reporting • Report directly to the Sr. Director, Revenue Operations

🎯 Requirements

• 2–4 years of experience in revenue operations, e-commerce operations, marketplace management, or a related multi-channel operations function • Demonstrated experience with Amazon Seller Central or Vendor Central, including catalog management, advertising programs, and performance reporting • Proficiency in Excel/Google Sheets required • Proven ability to build and manage cross-functional workflows, SOPs, and operational infrastructure in a fast-scaling environment • Excellent project management skills with the ability to manage multiple complex workstreams simultaneously and drive them to completion • Strong written and verbal communication skills; comfortable coordinating across Finance, Marketing, Supply Chain, Sales, and external partners • Familiarity with MAP enforcement tools (e.g., Trackstreet) and unauthorized seller programs • Familiarity with EDI systems, vendor portals, and retail partner onboarding workflows • Experience supporting or building operational infrastructure for a B2B or HCP/medical sales channel • Experience in consumer health, wellness, or CPG industries • Exposure to cold-chain or refrigerated product logistics

🏖️ Benefits

• Medical, Dental, and Vision • Commuter Benefits • Life & STD Insurance • Company match on 401 (k) • Flexible Time Off (FTO) • Equity