Senior Technical Program Manager

🔥 13 hours ago

🏄 California, Oregon, +1 more states – Remote

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💵 $146k - $182k / year

⏰ Full Time

🟠 Senior

🔧 Technical Program Manager

🦅 H1B Visa Sponsor

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Logo of New Relic

New Relic

1001 - 5000 employees

Founded 2008

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

New Relic is a comprehensive monitoring and observability platform designed to help organizations understand and optimize the performance of their applications and infrastructure. It provides a range of tools for application performance monitoring (APM), infrastructure monitoring, and data insights, enabling users to track performance metrics, detect anomalies, and enhance user experience across various technology stacks. With features like AI monitoring, mobile app monitoring, and vulnerability management, New Relic empowers businesses to improve operational efficiency and maintain system robustness.

📋 Description

• Drive technical projects from ideation to delivery, managing complex project schedules, removing roadblocks, and maintaining smooth processes • Identify and operationalize metrics and key performance indicators to track progress • Drive issue resolution and mitigation across the organization • Create and operationalize processes to improve organizational effectiveness and meet business goals • Drive communication, collaboration, and commitment across disparate groups with competing priorities • Work with teams to identify and manage top risks • Drive decisions to align leadership on appropriate project risk levels • Facilitate meetings ranging from small groups of 3–5 people to large groups of 100 or more

🎯 Requirements

• 8+ years of professional experience leading and delivering complex initiatives in cross-functional work environments • 8+ years delivering products against plan in fast-paced, multi-disciplined, distributed-responsibility, and often ambiguous environments • Proven hands-on experience leading large-scale software development projects, preferably in a SaaS environment • Experience with agile teams and practitioners, adapting process and style to program needs • Proficiency in program management fundamentals, including team building, role/responsibility definition, DACI and RACI frameworks, risk management, work breakdown structures, project tracking, and resource management • Excellent written and oral communication skills • Bachelor's degree in computer science, computer engineering, or related field, or equivalent experience (bonus points)

🏖️ Benefits

• Corporate bonus plan • Healthcare benefits • Dental benefits • Vision benefits • Parental leave and planning • Mental health benefits • 401(k) plan and match • Flex time-off • 11 paid holidays • Volunteer time-off • Flexible workforce model, including fully office-based, fully remote, or hybrid workplaces

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