ServiceNow Solution Architect – IRM, GRC

🕒 August 7

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NewRocket

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.

📋 Description

• Design, build, maintain, deliver, and deploy IRM/GRC solutions on the ServiceNow platform • Assist with proposal development, engagement scoping, and advisory solution delivery for enterprise GRC projects • Develop roadmaps and architecture and implementation plans for broad or complex projects • Participate in project teams defining, designing, and developing client IRM/GRC solutions • Configure and code client IRM/GRC solutions • Prepare requirements, design, and test plan documentation • Define and estimate sprints for Agile projects • Guide end users in using delivered solutions • Integrate ServiceNow with other systems using REST/SOAP and Integration Hub • Build reports and dashboards using Performance Analytics • Provide subject matter expertise, industry best practices, architecture, technical direction, and project-team oversight • Lead sprints to build, review, and refine use-case functionality • Conduct training and knowledge transfer and develop related documentation • Manage personal utilization and customer interactions to support high customer satisfaction

🎯 Requirements

• 5–7 years’ experience working in professional services, GRC and/or ServiceNow • Experience with ITSM, GRC, and security systems integrations and implementations • Advanced knowledge and experience with security and GRC technologies, such as ServiceNow and Archer • Ability to develop overall architecture and implementation plans for broad-scope or complex projects • Demonstrated experience with multiple implementation methodologies/SDLC • Exposure to ServiceNow Automated Test Framework (ATF), testing software, test-plan development, or regression testing • University degree or college diploma in Computer Science, Technology, Software Development, Business Information Sciences, or a related software programming/coding field, or equivalent experience

🏖️ Benefits

• Diverse and inclusive workplace • Equal opportunity workplace and affirmative action employer • Disability accommodation available upon request