Coaching Manager, Consulting Services

Job not on LinkedIn

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $105k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Nexstar Network

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1992

💼 Consulting

🤝 B2B

📚 Education

Consulting • B2B • Education

Nexstar Network is a membership-based coaching and training organization that helps owners of residential plumbing, HVAC, and electrical businesses grow and run their companies. It offers individualized one-on-one mentoring from experienced, full-time coaches, transformational training (including an online NexTech Academy for technician training), and a peer community of more than 800 contractors. The network emphasizes business planning, customer service, sales, financial planning, and installation best practices, and commits to measurable member outcomes such as revenue growth and improved net profit without long-term contracts.

📋 Description

• Lead, develop, and inspire high-performing teams • Foster accountability, collaboration, continuous growth, and alignment with organizational strategy • Lead hiring, onboarding, goal setting, performance feedback, and development planning • Drive departmental results, ownership, collaboration, and continuous improvement • Communicate company goals and priorities clearly and consistently • Make sound decisions and manage issues, change, and conflict • Model Nexstar’s Guiding Principles and commitment to team success • Design, pilot, and scale a coaching and consulting delivery model across operational disciplines • Partner with Inventory, Talent Acquisition, Finance, Software, and Workforce Development coaches • Assess member needs, recommend service solutions, and ensure implementation and follow-through • Explore and maintain strategic partner relationships for coaching-related services • Create repeatable service playbooks, tools, and processes • Support strategic planning using data and KPIs • Guide internal coaches and consultants in service-based coaching approaches • Champion member experience and service excellence

🎯 Requirements

• Proven experience managing or operating a service-based business, ideally within the trades or a related industry • Strong understanding of Nexstar’s coaching model and strategic partner ecosystem • Financial acumen and experience with business planning, budgeting, and performance metrics • Demonstrated ability to lead cross-functional initiatives and manage complex projects • Excellent communication and relationship-building skills • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy • Ability to travel to member locations and partner events (up to 25%) • Prior experience in a coaching, consulting, or advisory role • Familiarity with operational functions such as inventory management, recruiting, finance, or software implementation • Experience developing service delivery frameworks or playbooks • Passion for helping others grow and a strong belief in the power of partnership • Must be able to conduct full-day presentations, speaking and on-foot interacting with a room of participants • Must be able to sit at a desk for prolonged periods of time • Ability to lift up to 15 lbs. • Employment is contingent on passing a pre-employment drug test and background check

🏖️ Benefits

• Base salary with performance bonus potential • 100% paid health, dental, vision, basic life insurance, and disability coverage • 401(k) safe harbor plan with a 3% company contribution • Generous PTO plan • Home service reimbursement • Gym Membership and cell phone reimbursement • Paid community service day • In-person collaboration and work from home flexibility

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