Specialty Product Advisor – Ophthalmology

Job not on LinkedIn

🔥 8 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

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👻 Ghost score 11%

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NextGen Healthcare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Venture Round on 2015-02

Healthcare • Consulting • Healthcare Insurance

NextGen Healthcare is a company that provides integrated health IT solutions to ambulatory practices. Their services include electronic health records (EHR), practice management, interoperability, patient engagement, and telehealth solutions. They aim to enhance the patient and provider experience through innovative technologies such as AI-driven workflows and mobile solutions. NextGen Healthcare also offers tailored solutions for various specialties and focuses on improving clinical and financial outcomes for their clients. They support practices of all sizes, from small offices to large enterprises, and emphasize the importance of interoperability and data exchange to enhance healthcare delivery.

📋 Description

• Guide product development, implementation, and sales using hands-on eye care and practice operations experience • Serve as a clinical subject matter expert for ophthalmic and optometric workflows, patient safety, regulatory expectations, and operational effectiveness • Partner with product management, design, and development teams to align healthcare IT solutions with real-world workflows, device integrations, and regulatory requirements • Collaborate with implementation and sales teams on client onboarding, product positioning, and clinical alignment • Represent outpatient eye care delivery models and operational practices, including technician workups, diagnostic testing, surgical planning and follow-up, subspecialty care, and optical clinic flow and inventory management • Translate regulatory guidelines, documentation standards, device integration requirements, and clinical trials data flow into guidance for product and engineering teams • Advise during product discovery, validation, and prioritization • Engage ophthalmologists, optometrists, technicians, practice administrators, and optical staff through site visits, workshops, discovery sessions, and virtual engagements • Communicate specialty requirements to technical and non-technical audiences • Lead specialty-focused discussions addressing workflow, compliance, and operational considerations • Travel to customer and partner sites as needed for field engagement and product discovery • Perform other duties supporting the overall objective of the position

🎯 Requirements

• Required clinical degree and active or prior clinical licensure/certification in an eye care profession, such as OD, MD/DO specializing in Ophthalmology, COMT, COT, RN, or equivalent clinical credential • Minimum of 8–10 years of direct clinical, care delivery, or practice operations experience within an outpatient ophthalmology or optometry setting • Deep understanding of clinical workflows and documentation needs across one or more ophthalmic subspecialties • Experience using ambulatory EHR systems in active clinical or operational workflows • Experience engaging directly with providers, care teams, and operational leaders in real-world practice environments • Experience using ophthalmic EHR/EMR platforms in active clinical or operational workflows • Active or previously active clinical licensure/certification in an eye care discipline, such as OD, MD/DO, COMT, COT, or COA • Knowledge of specialty-specific eye care clinical workflows • Knowledge of diagnostic equipment data capture and digital imaging integrations, including OCT, Humphrey Visual Field, fundus photography, and topography • Knowledge of eye care revenue cycles, vision plans, and medical insurance plans • Knowledge of healthcare documentation standards, ophthalmic regulatory reporting, and compliance requirements, including MIPS and value-based care • Skill communicating complex care delivery and operational concepts to technical and non-technical audiences • Skill facilitating discussions, workshops, and feedback sessions with diverse stakeholder groups • Skill translating specialty expertise into product requirements and design considerations • Skill influencing product decisions through domain credibility and real-world insight • Ability to establish trust and credibility with providers, care teams, and administrators • Ability to engage and influence diverse stakeholder groups • Ability to adapt communication style to clinical, operational, technical, mission-driven, and complex settings • Ability to work effectively in a cross-functional product environment • Travel may be required up to 25%

🏖️ Benefits

• Equal opportunity employer • Inclusive work environment • Travel support for customer and partner site engagement as needed

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