
5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
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5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
• Represent NiCE and create awareness to generate new ARR • Achieve ARR and ACV booking targets • Close deals through direct and partner ecosystems • Build and maintain a qualified pipeline • Close large enterprise deals • Run full sales cycles from account planning through close • Coordinate responses to RFPs and RFIs • Represent NiCE at trade shows and industry events • Act as a trusted advisor to customers and partners • Align NiCE's Agentic AI portfolio with high-impact transformation initiatives and measurable outcomes • Collaborate with channel partners, BDRs, internal stakeholders, and sales colleagues • Independently advance opportunities, drive stakeholder consensus, and close complex deals
• Proven track record of success selling AI and SaaS solutions in large enterprises • Hunter mentality and passion for winning • Ability to create and communicate complex deal structures and ROI • Confidence navigating sales cycles with all management levels, particularly EVP/C-Level • Strong organization and prioritization skills • Professional communication skills and a customer-centric, personable demeanor • Ability to drive a sales cycle independently while leveraging internal resources • Ability to travel and support a territory spanning North America • Comfort leveraging a partner channel to support the sales process
• Fast-paced, collaborative, and creative work environment • Learning and growth opportunities • Internal career opportunities across multiple roles, disciplines, domains, and locations
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