Admissions Operations Coordinator

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Nightingale Education Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📚 Education

Healthcare • Consulting • Education

Nightingale Education Group is a U. S. -accredited nursing workforce developer headquartered in Salt Lake City, Utah, founded in 2010. It works to close health equity gaps by elevating education and employment systems to create a skilled, readily available nursing workforce representative of the communities they serve. Its operating divisions include Nightingale College (higher nursing education), Nightingale Innovations/EvolveU (learning resources and continuing education), and Nightingale Solutions (workforce development and employer partnerships).

📋 Description

• Responds promptly to incoming lead communications (calls, emails, web appointments, and voicemails), delivering high-quality customer service. • Serves as a first point of contact for prospective and current students, ensuring accurate information sharing and full FERPA compliance. • Collaborates cross-functionally to keep contact information and student records up to date, supporting smooth communication and student engagement. • Accurately enters and maintains data in the learner management system (LMS) and customer relationship management (CRM) platforms in real-time. • Identifies and merges duplicate records in the LMS and CRM systems, improving data accuracy and operational efficiency. • Processes student applications, enrollment updates, payments, and refunds, ensuring compliance with policies and timelines. • Audits new student documentation to ensure completeness and compliance with accreditation standards. • Provides a daily activity report (DAR). • Identifies and makes recommendations on areas of improvement in processes or policies. • Supports cross-functional projects, demonstrating flexibility and a willingness to learn beyond core responsibilities, as they arise.

🎯 Requirements

• High School Diploma or General Equivalency Diploma (GED) is required. • Demonstrated experience in college admissions, data entry, or customer service is preferred. • Demonstrated proficiency in Microsoft Office.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Professional development opportunities