Compliance Specialist III, Credential Support

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Nightingale Education Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

🎯 Recruiter

Education • Recruitment

Nightingale Education Group is a U. S. -accredited nursing workforce developer headquartered in Salt Lake City, Utah, founded in 2010. It works to close health equity gaps by elevating education and employment systems to create a skilled, readily available nursing workforce representative of the communities they serve. Its operating divisions include Nightingale College (higher nursing education), Nightingale Innovations/EvolveU (learning resources and continuing education), and Nightingale Solutions (workforce development and employer partnerships).

📋 Description

• Guides learners in creating third-party vendor accounts, uploading documentation, and completing background checks and drug screenings. • Provides guidance on navigating credentialing systems and interpreting College and EL requirements. • Communicates with learners through phone calls, conference calls, texts, and emails to resolve credentialing issues promptly. • Monitors learner progress for large cohorts, identifying compliance risks, and implementing corrective actions. • Supports training and mentoring of Specialists I and II to build team capacity and process efficiency. • Collaborates cross-functionally to resolve escalated credentialing issues and improve workflow processes. • Maintains accurate documentation and records within credentialing systems to track learner progress, compliance status, and outcomes.

🎯 Requirements

• Minimum of two years' experience in credentialing or administrative support within education or healthcare settings • Demonstrated proficiency in professional communication across multiple mediums • Strong customer service skills with experience handling high-volume caseloads • Proficiency with Microsoft Office products and credentialing software • Bachelor's degree from an accredited institution (preferred)

🏖️ Benefits

• Travel, lodging, and other accommodations covered for New Collaborator Orientation in Salt Lake City, Utah • Commitment to diversity and inclusion