Patient Access Manager

🔥 18 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 12%

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Nira Medical Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Nira Medical Group is a national practice platform focused on transforming neurological care by making life-changing treatment more accessible to patients. The organization empowers neurologists by providing a comprehensive range of services, allowing them to deliver world-class care. By uniting top physicians and employing a physician-led model, Nira Medical enhances healthcare outcomes through expanded access and the integration of advanced neurological practices and services under one roof. The group aims to ease administrative burdens on healthcare professionals and deliver comprehensive patient care, including ancillary services such as infusion, clinical research, and imaging.

📋 Description

• Oversee benefit verification, benefit exploration, and prior authorization activities for patients receiving physician office and ancillary services • Oversee patient assistance program activities, including assessing eligible patients and using appropriate programs to support access to care • Lead day-to-day operations of internal and external revenue cycle management teams • Ensure team accountability, productivity, and quality standards • Support timely initiation of care and prompt responses to patient inquiries • Proactively support practices in addressing anticipated barriers to patient care • Communicate transition updates, performance metrics, and operational insights to leadership and stakeholders • Provide training and guidance to internal and external teams and new hires during transition processes • Work with regional partners, practice leaders, vendors, and the centralized revenue cycle management team to drive consistency, optimize workflows, and support change management

🎯 Requirements

• 3+ years of relevant management or team leader experience in patient onboarding/intake or revenue cycle management • Physician office or physician-administered drug experience highly preferred • Experience with infusion revenue cycle management, including benefit verification and prior authorization processes related to specialty infusions or physician-administered therapies, strongly preferred • Experience leading benefit verification, prior authorization, patient assistance, or other related patient onboarding/intake functions • Strong knowledge of revenue cycle best practices, payor coverage policies, and health plan benefit design • Ability to analyze patient intake processes and communicate strategies to provide best patient care and experience • Strong leadership, communication, and team management abilities • Excellent problem-solving skills and ability to navigate complex transitions • Proactive, adaptable, and able to work in fast-paced, evolving environments • Familiarity with EMR/EHR and RCM systems, such as Athena or WeInfuse, or similar platforms, is a plus • Prior experience with change management or operational leadership is a plus • Experience with EDI enrollments, contract interpretation, and revenue cycle reporting is a plus

🏖️ Benefits

• No explicit benefits, perks, or additional compensation are stated

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