Customer Portfolio Manager

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $119.6k - $199.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Serve as liaison between internal/external organizations and assigned customers • Own customer relationships and contribute to overall business strategy • Foster customer relationships and act as the single point of contact • Manage customer portfolio P&L and growth • Provide ongoing technical and business support to assigned customers • Develop and own site customer communication plans • Coordinate regular GE/customer reviews of existing and new GE products and services • Oversee Gas Power warranty and applicable commercial considerations, including concessions • Develop outage scope and communicate scope to FieldCore • Manage outage and non-outage parts planning, quotes, customer orders, and parts orders • Lead resolution of emergent and forced outages • Organize pre-outage, post-outage, and outage milestone meetings • Manage customer invoicing and credit memo processing • Manage On-Site Repairs and Part and Component Repairs performed in GRS • Plan repair scope, request repair quotes, schedule repairs, and address repair issues in the GE network • Own contract leadership and fulfillment, including project deliverables and contract requirements • Sell flow-type services including Parts, FieldCore, and Lease Engine from opportunity identification through sales conversion • Manage Digital and Total plant solutions agreements and coordinate with functional groups

🎯 Requirements

• Bachelor’s Degree from an accredited University or College OR a High School Diploma/GED with a minimum of 5 years of experience in the power generation industry OR an Associate’s degree with 4 years of experience in a power generation industry • Minimum of 5 years of knowledge and experience within the power plant field services or contract management • Willingness and ability to travel 30% of the time • Bachelor’s Degree preferably in a technical/engineering degree such as Mechanical or Electrical • Experience planning and executing outages • Strong leadership, financial and commercial skills • Experience working with customer leadership teams • Demonstrated communication and organizational skills • Strong oral and written communication skills • Strong interpersonal skills • Legally authorized to work in the United States • Successful completion of a drug screen, as applicable

🏖️ Benefits

• Discretionary annual bonus • Medical coverage • Dental coverage • Vision coverage • Prescription drug coverage • Health Coach access • Employee Assistance Program • GE Vernova Retirement Savings Plan • Tax-advantaged 401(k) savings opportunity with company matching contributions • Company retirement contributions • Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off • Relocation assistance

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