Senior Systems Engineer, ServiceNow

🔥 2 hours ago

🌽 Illinois – Remote

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💵 $49 - $66 / hour

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 0%

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Logo of Northwestern Medicine

Northwestern Medicine

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 $25M Grant on 2018-06

Healthcare • Healthcare Insurance • Pharmaceuticals

Northwestern Medicine is a renowned healthcare provider offering a wide range of medical services, including COVID-19 and flu vaccinations, cutting-edge treatments, and pioneering surgical procedures. The organization is deeply involved in clinical research, contributing to significant medical advancements such as exploring the causes of diseases like lupus and breakthroughs in cancer treatment. With a robust network of hospitals and specialized care centers, Northwestern Medicine is dedicated to patient wellness, community impact, and medical education. They emphasize accessibility, patient safety, and convenience through services like telehealth, financial assistance, and multilingual support. Whether it's immediate care, advanced procedures, or multidisciplinary care for complex conditions, Northwestern Medicine is committed to leading the way in healthcare innovation and patient-centered care.

📋 Description

• Maintain hardware systems, associated operating systems, and connectivity capabilities • Monitor, analyze, and plan upgrades to ensure adequate system capacity and availability • Provide technical leadership and support for computing systems and systems integration • Conduct and present performance and capacity analyses • Maintain broad knowledge of NMHC IT server and distributed systems • Diagnose and coordinate problem determination and resolution with vendors and manufacturers • Respond to customer needs and manage relationships through issue closure • Support application teams with project and support activities • Communicate with customers and IS team members • Review technology projects and analyze business requirements • Recommend system changes, write technical specifications, and implement changes • Develop project plans, scopes, effort projections, schedules, and standards • Establish and enforce local area network standards, policies, and procedures • Participate in technology planning • Integrate vendor and manufacturer technical knowledge into NMHC • Mentor team members and application teams • Contribute to the IS Knowledge Repository • Provide on-call support

🎯 Requirements

• 7+ years of experience in core discipline • Excellent verbal and written communication skills • Bachelor’s degree in computer science or related field (preferred) • 5+ years of experience in core discipline in the healthcare industry (preferred) • Providing on-call support is required • Must complete authorization and disclosure forms for a criminal-history background check if offered the position • Compliance with relevant policies, procedures, guidelines, regulatory, and accreditation standards

🏖️ Benefits

• Tuition reimbursement • Loan forgiveness • 401(k) matching • Lifecycle benefits • Competitive benefits supporting physical, emotional, and financial well-being • Protection for unexpected life events • Potential sign-on bonus (eligibility restrictions apply)

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