Program Manager

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❄️ Minnesota – Remote

❄️ Minnesota – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Program Manager

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NMDP

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1987

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

NMDP is a nonprofit organization (formerly Be The Match) that operates the national blood stem cell donor registry and coordinates cell therapy to treat blood cancers and other blood disorders. It recruits and registers donors, matches donors to patients, facilitates transplants, provides patient support and financial assistance, conducts and funds clinical research and trials, and leads advocacy and fundraising to expand access to life‑saving cell therapies.

📋 Description

• Manage daily RITN program operations, grant deliverables, timelines, reporting, and stakeholder coordination • Coordinate annual participating center requirements, including contact updates, GETS validation, capacity surveys, SOP reviews, consent form maintenance, education activities, and tabletop participation • Support participating center roster management using transplant status, geography, military-based proximity, bed capacity, pediatric/adult coverage, and clinical input • Coordinate RITN Advisory Council activities, including roster maintenance, meeting preparation, documentation, follow-up tracking, and engagement with representatives • Support ONR grant performance through task lists, budget inputs, staffing documentation, supporting artifacts/deliverables, and internal follow-up • Coordinate RITN meetings, webinars, workshops, training events, conferences, and vendor-supported tabletop exercises • Maintain RITN website content, training materials, tracking tools, program documentation, and RITN Portal content • Represent RITN as a subject matter expert in meetings, conferences, task forces, exercises, and partner discussions • Provide emergency management support to NMDP Business Operations during adverse events affecting time-sensitive blood stem cell transport • Monitor weather, transportation disruptions, infrastructure outages, public health events, civil disruptions, and other operational threats • Coordinate with business operations, logistics partners, transplant centers, collection centers, couriers, and response stakeholders on continuity decisions and escalation paths • Document incidents, maintain situational awareness, communicate operational impacts, and support after-action reviews and corrective actions • Support business continuity, disaster recovery, emergency preparedness, crisis communications, and operational risk mitigation duties • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in emergency management, crisis response, contingency planning, business continuity, intelligence studies, healthcare administration, public health, project management, or a related field • Two or more years of experience managing complex programs, projects, grant deliverables, partner networks, emergency preparedness activities, business continuity efforts, or disaster planning initiatives • Experience supporting logistics coordination, transportation continuity, incident response, operational risk management, tabletop exercises, advisory groups, proposal materials, budget inputs, or program reporting • Knowledge of emergency preparedness, business continuity, crisis response, risk mitigation, exercise development, after-action reviews, corrective action planning, and crisis communications • Knowledge of project and program management practices for workgroups, advisory councils, workshops, training events, and multi-stakeholder initiatives • Knowledge of radiation safety, radiological response concepts, hospital preparedness, and public health preparedness operations • Knowledge of advisory council administration and tabletop exercise coordination • Knowledge of logistics risk management, incident coordination, and continuity practices for critical medical products • Ability to manage complex programs, competing priorities, deliverables, timelines, stakeholders, and follow-through with minimal supervision • Proficiency with Microsoft 365, Teams, SharePoint, Excel, PowerPoint, Word, Microsoft Project or similar tools, and Microsoft Copilot • Ability to communicate through presentations, facilitation, business writing, negotiation, persuasion, customer service, and stakeholder engagement • Ability to assess operational risks, simplify complex information, make decisions under pressure, and act decisively with incomplete information • Ability to influence without direct authority, build alignment, and translate emerging risks into mitigation actions • Willingness to work unusual hours during emergencies and be on-call and accessible during evening, night, and weekend hours • Project or program management certification preferred; demonstrable equivalent experience may be accepted in lieu of certification • Experience with healthcare coalition, hospital preparedness, or public health emergency preparedness programs preferred • Experience supporting federal grants, cooperative agreements, or government-facing deliverables preferred • Experience with exercise design, facilitation, evaluation, after-action reports, and corrective-action tracking preferred • Experience with transplant center operations, blood stem cell transport, logistics continuity, or time-critical healthcare operations preferred • PMP, CBCP, MBCP, CHEP, emergency management, project management, or business continuity credentials preferred

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • Life benefits • Disability benefits • Accident/critical illness/hospital benefits • Well-being benefits • Legal benefits • Identity theft benefits • Pet benefits • Retirement plan • Paid time off and holidays • Leave • Incentive plans for eligible employees