Prompt Systems Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Systems Engineer

🚫👨‍🎓 No degree required

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Noodle

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

💼 Consulting

📣 Marketing

📚 Education

💰 $50M Series C on 2021-10

Consulting • Marketing • Education

Noodle is a company that partners with universities to enhance their educational offerings through technology and strategic services. It offers solutions such as strategic consulting, brand communication, enrollment enhancement, learning design, marketing, placement, and student support to address higher education challenges. With a focus on tech-enhanced strategies, Noodle aims to empower universities by providing tools and services that boost internal capacities, engage learners, and improve student success. The company also helps institutions attract top students and connect them with world-class educational opportunities. Noodle serves as a collaborative partner in innovating higher education and improving learning outcomes.

📋 Description

• Own the design, testing, and continuous improvement of prompts and system instructions powering Noodle’s AI agents across enrollment, learning, and student support • Translate operational, pedagogical, and business requirements into reliable agent behavior, including personas, tone, scope constraints, fallbacks, and multi-turn conversation logic • Design prompt architectures for multi-step and chained workflows, including RAG-augmented agents using program-specific knowledge bases • Collaborate with engineers to configure and deploy agents through Noodle’s AI orchestration platform • Create three-way chat experiences between learners, campus or Noodle support staff, and AI assistants • Build and maintain evaluation frameworks measuring accuracy, tone, hallucination rate, task completion, and alignment with learning objectives • Use Langfuse to monitor production prompt performance, identify regressions, and prioritize improvements • Design red-teaming and adversarial testing protocols • Establish prompt versioning practices and maintain a library of tested, reusable prompt components • Partner with teammates and university stakeholders to design, build, and test agents • Work with enrollment and student success teams to tune companion agents for specific programs and university contexts • Document prompt engineering guidelines and best practices for internal teams • Track model capability changes across OpenAI, Anthropic, and other providers, surfacing opportunities and risks • Perform other duties as assigned

🎯 Requirements

• 2+ years of experience designing and iterating on prompts for LLM-powered applications in a production environment • Deep familiarity with few-shot examples, chain-of-thought, system vs. user roles, output formatting constraints, tool-use prompting, and RAG integration • Strong written communication • Experience building and running prompt evaluations, including defining metrics, writing test cases, and interpreting results • Comfort discussing context windows with engineers and Bloom’s Taxonomy with faculty members • Experience with LLM observability tools such as Langfuse or Weights & Biases • Familiarity with LTI and LMS platforms such as Moodle, Canvas, or Instructure • Experience with voice agents or multimodal prompting • Comfort reading and writing basic JavaScript or Python • Knowledge of OpenAI, Anthropic, or other model provider APIs • Ability to thrive in ambiguity and iterate quickly based on user feedback • Ability to work effectively in a dynamic, rapidly changing, team-based environment • Must be legally authorized to live and work in the United States • Required to reside within the United States for the duration of employment

🏖️ Benefits

• Work from our beautiful NYC office OR the comfort of your home office! • Computer and charger on us! • 401(k) with company match, plus equity opportunities • Medical, dental, and vision insurance for you and your family (including mental health benefits like Headspace and Talkspace) • Employer-paid life and disability insurance • Optional voluntary coverage, including supplemental life, accident, critical illness, and hospital insurance • Health Savings Account (HSA), Flexible Spending Accounts (FSA), and commuter benefits • Pre-tax benefit options that help you save on eligible healthcare, dependent care, and commuting expenses • Employee Assistance Program (EAP) • Paid parental leave • Wellness initiatives and resources • Free subscription to the Calm app • Employee discount program • 4 weeks of paid vacation + 10 paid holidays + paid sick leave • Monthly mobile connectivity stipend • Annual education stipend for lifelong learning • Growth opportunities