
10,000+ employees
Founded 1891
🏥 Healthcare
⚕️ Healthcare Insurance
🧘 Wellness
Healthcare • Healthcare Insurance • Wellness
OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.
🕒 August 31
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10,000+ employees
Founded 1891
🏥 Healthcare
⚕️ Healthcare Insurance
🧘 Wellness
Healthcare • Healthcare Insurance • Wellness
OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.
• Support the design, build, testing, training, deployment, and ongoing support of Epic applications • Gather and refine stakeholder requirements, map workflows, and design Epic configurations aligned with operational goals and policy • Create and maintain specifications, decision logs, design documents, configuration documentation, workflows, and support procedures • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Support small projects and enhancements related to implementations and upgrades • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, and downstream workflows • Coordinate release management, environment moves, and downtime procedures • Provide go-live and post-live hypercare and at-the-elbow support • Manage service requests and incidents, meet SLAs, and perform triage, documentation, and root-cause analysis • Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows • Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting • Support regulatory readiness, audits, privacy/security controls, and ITIL-aligned processes • Support design and delivery of role-based training and maintain the CareConnect curriculum • Manage training-related requests and incidents, document resolutions, and recommend preventative improvements
• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field • In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience • 1–3 years of experience in system/application analysis, support, or related IT experience • Experience with Epic application(s) and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers • Ability to produce clear documentation • Ability to support small to medium initiatives and collaborate with cross-functional teams • For Application Training role: Epic Training Environment Build certification/proficiency or ability to obtain within required timeframe • For Application Training role: 1+ year of training environment build or application support experience • Current Epic certification or proficiency in relevant modules is preferred for the Application Build role • Epic Principal Trainer certification(s) preferred or ability to obtain within the required timeframe • ITIL Foundation certification desired, not required • Experience with healthcare systems, regulations, compliance standards, cloud platforms, business intelligence, and analytics tools desired
• Full-time position • Day shift • 40 scheduled hours per week • Remote work eligible from Ohio
Apply Now🕒 August 20
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