Customer Success Manager

Job not on LinkedIn

🔥 2 minutes ago

🌵 Arizona, California, +24 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote 🍑 Georgia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Nortek Data Center Cooling

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏭 Manufacturing

🔧 Hardware

⚡ Energy

Manufacturing • Hardware • Energy

Nortek Data Center Cooling is a provider of integrated air and liquid cooling systems for data centers, delivering built-to-spec hardware and turnkey solutions that reduce water and power usage while supporting rapid deployment for hyperscale and AI computing environments. The company offers end-to-end engineering, tested CDU/CRAH/RDHX products and hybrid fluid cooling plants, with global reach and a focus on improving energy efficiency, lowering total cost of ownership, and meeting the needs of large enterprise and cloud operators.

📋 Description

• Serve as the primary point of contact for customer order fulfillment and delivery-related activities • Build trusted relationships with customer stakeholders, general contractors, sourcing teams, and project teams • Lead recurring customer meetings to communicate schedules, risks, opportunities, and action plans • Manage customer demand schedules and order activity to ensure accurate and timely fulfillment • Coordinate customer pull-in and push-out requests while balancing operational requirements • Ensure customer orders are entered, validated, and confirmed promptly • Partner with internal planning and operations teams to maintain accurate delivery schedules and support on-time performance goals • Collaborate with Supply Chain, Manufacturing, Logistics, Planning, and Field Service teams to support customer commitments • Identify potential risks affecting delivery, commissioning, or customer satisfaction and drive resolution plans • Facilitate communication across internal and external stakeholders to ensure alignment and accountability • Support delivery readiness, commissioning coordination, and customer handoff activities • Monitor customer performance metrics, supplier scorecards, and operational KPIs • Analyze trends, identify improvement opportunities, and implement corrective actions • Gather and communicate customer feedback to drive service improvements and strengthen long-term partnerships • Support Quarterly Business Reviews through data analysis, presentation development, and customer-facing discussions

🎯 Requirements

• Bachelor's degree in Business, Supply Chain, Operations, Engineering, or a related field • 3+ years of experience in customer success, account management, project management, supply chain, order management, operations, or a related customer-facing role • Strong ability to build relationships and influence cross-functional teams • Excellent verbal, written, and presentation skills • Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment • Strong analytical and problem-solving capabilities • Proficiency with ERP systems, reporting tools, and Microsoft Office applications • Preferred: Experience supporting customers in manufacturing, industrial equipment, HVAC, or data center environments • Preferred: Exposure to demand planning, supply chain operations, or customer fulfillment processes • Preferred: Experience leading customer business reviews and executive-level communications • Preferred: Familiarity with ERP platforms such as SAP, Oracle, Infor, or Microsoft Dynamics

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability (STD) • Long-term disability (LTD) • Flexible Spending Account (FSA) • Health Savings Account (HSA) • 401(k) Plan with company contributions • Significant career development opportunities • Equal employment opportunity

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume