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CRM & Lifecycle Marketing Coordinator

🔥 3 hours ago

🇺🇸 United States – Remote

đź’µ $33 - $40 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

🏆 Customer Success

Where this job comes from

Posted on Topstep's careers page, not through a job board

First seen by Remote Rocketship 3 hours ago

Still open on Topstep's site. Checked 53 minutes ago.

Logo of Topstep

Topstep

51 - 200 employees

Founded 2012

đź’¸ Finance

đź’ł Fintech

🤝 B2B

Finance • Fintech • B2B

Topstep is a company that provides a platform for futures traders to develop their skills and potentially earn funding through their unique Trading Combine program. The program allows traders to demonstrate their abilities in a simulated trading environment, and those who meet the criteria can unlock a funded trading account within a short period. With over 10,000 traders and support features like coaching, community engagement, and educational resources, Topstep aims to help individuals become successful traders while minimizing their financial risk.

đź“‹ Description

• Keep contact lists clean and healthy by merging duplicate records, processing unsubscribes/unbounce requests, and auditing subscription and preference center settings • Maintain folder structures and naming conventions for content, creative, and file assets within HubSpot • Explore and evaluate new HubSpot tools and features, and lead hands-on setup and configuration • Own day-to-day CRM hygiene and platform upkeep • Support lifecycle and evergreen email programs by monitoring breaks or errors, tracking send volume, and flagging improvement opportunities • Set up and configure CRM campaigns for email performance tracking and attribution • Partner with QA teams on pre-send testing of rendering, links, personalization tokens, and deliverability • Collaborate with Engineering, Marketing Operations, Analytics, Creative, Brand, and QA partners

🎯 Requirements

• 3+ years of experience in email marketing operations, CRM administration, or marketing operations • Experience with database hygiene practices such as deduplication, list segmentation, and subscription/preference management • Familiarity with QA and testing processes for email campaigns • Basic email building and scheduling experience • Experience in Google slides for process document creation • Basic HTML knowledge • CSS and Handlebars (or equivalent) is a plus • Curiosity and comfort exploring and adopting new marketing technology and tools • Strong communication skills and ability to collaborate cross-functionally with Creative, QA, and Marketing partners • Hands-on HubSpot experience preferred

🏖️ Benefits

• Seven Company-paid Holidays and generous Family Leave • Paid time off is front-loaded • Competitive 401(k) matching • Health, dental, and vision insurance for full time employees • Bonus for taking 5 consecutive vacation days • Employee referrals are bonused • Food and groceries budget • Contributions towards health and wellness • Fully remote to hybrid working environment

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