Principal ServiceNow HR Service Delivery – Software Developer

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Logo of Northrop Grumman

Northrop Grumman

10,000+ employees

Founded 1939

🏭 Manufacturing

📦 Logistics

🎖️ Defense

Manufacturing • Logistics • Defense

Northrop Grumman is a leading global aerospace and defense company, recognized for its innovative solutions in air, cyber, land, sea, and space domains. With a focus on advanced technologies and innovation, Northrop Grumman provides unmatched expertise in military communications, satellite communications, and microelectronics manufacturing. The company is committed to solving complex challenges and 'defining possible' by transforming the concepts of what's achievable. Northrop Grumman is also actively involved in sustainability efforts and offers career opportunities to various levels of professionals, including veterans and entry-level candidates.

📋 Description

• Design, develop, and deploy ServiceNow HRSD solutions supporting enterprise HR initiatives • Configure and maintain HRSD components including HR services, case templates, HR knowledge, workflows, lifecycle events, journeys, COEs, and security/role models • Modify, maintain, and modernize existing HRSD solutions to improve employee experience and HR operational efficiency • Develop workflow automation, UI policies, data policies, business rules, client scripts, and HRSD integrations • Collaborate with HR product owners and stakeholders to translate HR and business requirements into scalable technical solutions • Integrate HRSD with core HR systems such as Workday and SAP and other enterprise platforms • Interact with virtual HR customers, process owners, and development teams using communication and collaboration tools • Create and maintain technical documentation for HRSD solutions, configurations, and changes • Mentor, train, and demonstrate HRSD capabilities to other professionals • Perform emergency on-call duties as needed to support production HRSD services

🎯 Requirements

• Bachelor's degree in Computer Science or related discipline with 5+ years of related experience, or master's degree with 3+ years of related experience • Hands-on ServiceNow development experience with significant HRSD module experience • Proficiency with JavaScript and familiarity with Python or PowerShell for automation and integration • Understanding of SQL database connections, object structures, and queries • Ability to research and evaluate new ServiceNow and HRSD capabilities • Self-motivated, creative problem-solver adaptable to new technologies and evolving requirements • Excellent written and verbal communication skills, including explaining technical concepts to non-technical HR stakeholders • Solid organizational skills and ability to manage multiple assignments and changing priorities • Strong attention to detail and conceptual, analytical, and planning skills • Strong collaboration and team-dynamics skills in a virtual/remote environment • Ability to travel occasionally to support different locations • Experience with object-oriented programming concepts and patterns preferred • ServiceNow Certified Application Developer and/or ServiceNow Certified HRSD Implementation Specialist preferred • Experience implementing or supporting HR processes in ServiceNow or similar platforms preferred • Experience integrating ServiceNow with HRIS systems such as Workday, SAP, or PeopleSoft preferred • Experience with SAFe Agile methodology and agile delivery teams preferred

🏖️ Benefits

• No relocation assistance available • Health insurance coverage • Life and disability insurance • Savings plan • Company paid holidays • Paid time off (PTO) for vacation and/or personal business • Potential eligibility for overtime • Potential eligibility for shift differential • Potential eligibility for discretionary bonus • Long Term Incentives may be available for Vice President or Director positions

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