Customer Happiness Representative – Seasonal, Part-Time

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $20 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nory

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🏨 Hospitality

🍽️ Food & Beverage

💼 Consulting

Hospitality • Food & Beverage • Consulting

<Nory> Nory is an AI-powered SaaS platform that centralises restaurant operations into a single system to reduce waste, cut labour costs, and improve margins. It offers modules for inventory management, workforce scheduling, payroll, business intelligence and integrations with POS and accounting systems, and also provides hospitality-focused financing. Nory serves independent restaurants, franchise networks, multi-location and enterprise groups with tools and AI recommendations to streamline operations and scale efficiently.

📋 Description

• Provide customer service via email, phone, and chat • Resolve customer inquiries and issues promptly • Build and maintain positive customer relationships • Conduct customer outreach and follow-ups • Maintain accurate records of customer interactions • Monitor customer feedback and identify improvement areas • Collaborate with cross-functional teams to meet customer needs and improve processes • Assist with customer happiness team special projects, including research or system development projects

🎯 Requirements

• Exceptional written and verbal communication skills • Empathetic problem-solving and relationship-building skills • Proactive process-improvement mindset • Availability for 10–30 hours per week • Weekend partial availability preferred • Resume and cover letter required for application • Sample response to the specified client prompt required • Portfolio or social media account link with a specific independently created and published content example required • Three sentences or fewer describing an Instagram improvement required