International Training Center Coordinator

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📚 Learning and Development

🚫👨‍🎓 No degree required

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National Safety Council

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1913

🤝 Non-profit

📚 Education

📋 Compliance

💰 Grant on 2021-11

Non-profit • Education • Compliance

National Safety Council is a leading nonprofit organization dedicated to promoting safety and preventing injuries and deaths in the United States. The council offers a comprehensive range of safety training programs and resources, including first aid, driver safety, workplace safety, and advanced safety certification. It also provides consulting, safety assessments, publications, and white papers focused on various safety topics. NSC is involved in campaigns such as Distracted Driving Awareness Month, and it hosts events and conferences to enhance safety knowledge and practices nationwide. Its offerings extend to specialized programs for businesses, employees, and families, and it is committed to fostering a culture of safety through research, education, and advocacy.

📋 Description

• Support the daily operations of training programs by delivering excellent customer service. • Professionally handle customer, learner, affiliate, and instructor inquiries. • Manage class schedules, instructor and affiliate records, product orders, and training logistics. • Research, troubleshoot, and resolve customer and partner issues. • Draft, review, and submit professional written correspondence to stakeholders. • Review, qualify, and process training affiliate and instructor applications. • Monitor renewal status for domestic and international partners. • Process product and material orders for training centers. • Schedule and coordinate Instructor Development and Continuing Education courses. • Provide administrative and operational support to management.

🎯 Requirements

• High school diploma or equivalent required; associate degree or higher in business, communications, or a related field preferred. • Bilingual fluency in English and Spanish. • 2+ years of customer service experience in a contact center, administrative office, training environment, or similar setting. • Experience with data entry, record management, or transactional processing in business systems or CRM platforms. • Experience working with external partners, clients, or regulated programs is a plus. • Strong communication skills (verbal and written). • Exceptional attention to detail. • Strong organizational and time‑management abilities. • Proficiency with computer systems, including CRM platforms, learning management systems, Microsoft Office (Word, Excel, Outlook).

🏖️ Benefits

• At least 20 PTO days accrued 1 st year and 11 paid holidays • Flexible work arrangements • Comprehensive medical, dental, vision, and life insurance plans • Flex spending accounts for medical and dependent care • 403(b) & Roth 403(b) with employer match up to 6% • Reimbursable training • Dress for your day