Enrollment, Inside Sales Phone Agent

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 0%

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Nsight Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 $75k Seed Round - Nsight Health on 2024-02

Consulting • Logistics • Healthcare

<Nsight Health> is a healthcare technology and services company that provides fully managed remote care programs — including Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Principal Care Management (PCM), Behavioral Health Integration (BHI), and Remote Therapeutic Monitoring (RTM). Nsight partners with providers, health systems, ACOs, health plans, and life sciences organizations to deliver 24/7 clinically managed monitoring using FDA‑cleared devices, multi‑EHR integrations, and a U. S. -based clinical team, with turnkey enrollment, device logistics, and CMS-compliant documentation and reimbursement support. The company emphasizes outcomes, scalability, pay-for-performance models, and white‑label options for practices seeking to expand remote care without increasing internal staff or infrastructure.

📋 Description

• Conduct outbound calls to patients using provided scripts to explain and enroll them in remote patient monitoring and chronic care management programs • Effectively communicate the value of services, address patient questions, and overcome objections to secure enrollments • Meet and exceed daily and monthly enrollment targets • Provide exceptional customer service and ensure a positive patient experience • Accurately verify and record patient information • Adhere to HIPAA and company compliance guidelines • Participate in daily morning virtual meetings and collaborate using Google Workspace tools • Utilize Google Sheets and Docs for data entry and reporting • Remain flexible and adaptable to changes in scripts, processes, and program offerings • Anticipate patient needs and provide proactive support • Maintain compliance with company policies and applicable regulations • Perform other duties as assigned

🎯 Requirements

• Proven sales experience is required • Excellent communication and interpersonal skills, with a clear and friendly speaking voice • Ability to navigate multiple scripts and handle potential rejections • Strong ability to build rapport and establish trust with patients • Ability to multitask and manage time effectively in a remote work environment • Positive, upbeat, and empathetic attitude • Ability to read, write, and interpret documents and instructions • Strong problem-solving and reasoning abilities • Strong communication and organizational skills • Proficiency in Google Workspace (Sheets, Docs, etc.) preferred • Associate degree is a plus • Call center experience preferred • Minimum internet speed of 50 Mbps download / 10 Mbps upload • Hardwired internet connection required; no Wi-Fi • Speed test submission required during the offer process • Private, HIPAA-compliant workspace • Willingness and ability to actively use AI tools such as Claude, ChatGPT, and workflow automation platforms • Attendance is mandatory for the 5–7 day training program, Monday through Friday, 9:00 AM–6:00 PM Eastern Time

🏖️ Benefits

• Shift differentials: +$1.50/hour for hours worked after 7:00 PM • Late-night differential: +$2.00/hour for hours worked after 10:00 PM • Weekend differential: +$1.50/hour for all hours worked Saturday and Sunday • Sign-on bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance • Monthly bonus potential up to $4,500 • 5% bilingual pay allowance • 11 paid company holidays annually • Paid Time Off (PTO) • Medical, dental, vision, and supplemental insurance options • 401(k) plan with 3.5% company match • Company-provided equipment • Private, HIPAA-compliant workspace • Remote work from a home office