Enrollment – Inside Sales Phone Agent

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Nsight

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1910

📡 Telecommunications

💰 Undisclosed on 2019-02

Telecommunications

Nsight is a Wisconsin- and Upper Michigan-focused telecommunications holding company and service provider that owns brands including Cellcom, Nsight Telservices, and Nsight Tower. The company emphasizes customer-focused operations, employee development, community involvement and investor relations, offering telecom services, network infrastructure and related support across its operating sites.

📋 Description

• Conduct outbound calls to patients using provided scripts to explain and enroll them in remote patient monitoring and chronic care management programs • Effectively communicate the value of our services, address patient questions, and overcome objections to secure enrollments • Meet and exceed daily and monthly enrollment targets • Provide exceptional customer service and ensure a positive patient experience • Accurately verify and record patient information • Adhere to all HIPAA and company compliance guidelines • Participate in daily morning virtual meetings and contribute to a positive team environment using Google Workspace tools • Utilize Google Sheets and Docs for data entry and reporting • Remain flexible and adaptable to changes in scripts, processes, and program offerings • Anticipate patient needs and provide proactive support to enhance the patient experience. • Maintain compliance with company policies and applicable regulations • Perform other duties as assigned

🎯 Requirements

• Proven sales experience is required • Excellent communication and interpersonal skills, with a clear and friendly speaking voice • Ability to navigate multiple scripts and handle potential rejections • Strong ability to build rapport and establish trust with patients • Ability to multitask and manage time effectively in a remote work environment • Positive, upbeat, and empathetic attitude • Ability to read, write, and interpret documents and instructions • Strong problem-solving and reasoning abilities • Strong communication and organizational skills • Proficiency in Google Workspace (Sheets, Docs, etc.) is preferred • An Associates degree is a plus • Call center experience

🏖️ Benefits

• 11 Paid Company Holidays annually • Paid Time Off (PTO) • Medical, Dental, Vision, and supplemental insurance options • 401(k) Plan with 3.5% Company Match • Company-provided equipment