Inside Sales Phone Agent

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 0%

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Nsight

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1910

📡 Telecommunications

💰 Undisclosed on 2019-02

Telecommunications

Nsight is a Wisconsin- and Upper Michigan-focused telecommunications holding company and service provider that owns brands including Cellcom, Nsight Telservices, and Nsight Tower. The company emphasizes customer-focused operations, employee development, community involvement and investor relations, offering telecom services, network infrastructure and related support across its operating sites.

📋 Description

• Conduct outbound calls to patients using provided scripts to explain and enroll them in remote patient monitoring and chronic care management programs • Communicate the value of services, address patient questions, and overcome objections to secure enrollments • Meet and exceed daily and monthly enrollment targets • Provide exceptional customer service and ensure a positive patient experience • Verify and record patient information accurately • Adhere to HIPAA and company compliance guidelines • Participate in daily morning virtual meetings and collaborate with the virtual team using Google Workspace tools • Use Google Sheets and Docs for data entry and reporting • Remain flexible and adaptable to changes in scripts, processes, and program offerings • Anticipate patient needs and provide proactive support • Maintain compliance with company policies and applicable regulations • Perform other duties as assigned

🎯 Requirements

• Proven sales experience is required • Excellent communication and interpersonal skills, with a clear and friendly speaking voice • Ability to navigate multiple scripts and handle potential rejections • Strong ability to build rapport and establish trust with patients • Ability to multitask and manage time effectively in a remote work environment • Positive, upbeat, and empathetic attitude • Ability to read, write, and interpret documents and instructions • Strong problem-solving and reasoning abilities • Strong communication and organizational skills • Proficiency in Google Workspace (Sheets, Docs, etc.) preferred • Associate's degree is a plus • Call center experience preferred • Minimum internet speed of 50 Mbps download / 10 Mbps upload • Hardwired internet connection required — no Wi-Fi • Speed test submission required during the offer process • Private, HIPAA-compliant workspace • Ability to work Monday–Friday, 10:00 AM–7:00 PM EST • Mandatory training attendance for 5–7 days, Monday–Friday, 9:00 AM–6:00 PM Eastern Time • AI fluency and comfort using tools such as Claude, ChatGPT, and workflow automation platforms • Compliance with HIPAA and company policies

🏖️ Benefits

• Shift differentials: +$1.50/hour for hours worked after 7:00 PM • Late-night differential: +$2.00/hour for hours worked after 10:00 PM • Weekend differential: +$1.50/hour for all hours worked Saturday and Sunday • Sign-on bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at payout • Monthly bonus potential up to $4,500 • 5% Bilingual Pay Allowance • 11 Paid Company Holidays annually • Paid Time Off (PTO) • Medical, Dental, Vision, and supplemental insurance options • 401(k) Plan with 3.5% Company Match • Company-provided equipment • Home-based remote work environment