Account Manager

🔥 3 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $85k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Nutritics

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

☁️ SaaS

🍽️ Food & Beverage

🏨 Hospitality

🔥 Funding within the last year

💰 GROWTH EQUITY VC on 2026-01

SaaS • Food & Beverage • Hospitality

Nutritics is a software company offering a cloud-based platform for food data management and digital publishing. Its platform centralizes recipe and menu management, nutrition and allergen analysis, food labelling, meal ordering, supplier integrations and carbon-footprint calculation (Foodprint), with a food database of over 1. 5 million items and a REST API for integrations. Nutritics is used by hospitality, food service, healthcare and education customers (restaurants, caterers, hospitals, universities, dietitians and sports nutritionists) to improve food safety and compliance, reduce costs and labor, publish accessible menus, and measure environmental impact.

📋 Description

• Manage a portfolio of key account relationships across higher education dining, corporate hospitality, grocers, and restaurant groups • Own the renewals process for an assigned book of business, ensuring high retention and maximising expansion opportunities • Negotiate contract renewals directly with customers, including pricing discussions, upsell offers, and escalations • Apply pricing discretion to implement price increases and drive additional revenue growth • Identify and close upsell and cross-sell opportunities with Customer Success and Sales teams • Forecast and track renewal performance, including renewal revenue, churn risks, and growth opportunities • Optimise the renewals playbook, outreach strategies, negotiation tactics, and pricing models • Collaborate with Finance and Commercial teams to update and optimise business processes • Drive retention and strategic cross-sell initiatives for Nutritics' foodservice software platform

🎯 Requirements

• Strong negotiation & communication skills and experience handling commercial discussions directly with customers • Ability to identify and close upsell/cross-sell opportunities within an existing customer base • Analytical mindset with experience tracking revenue performance and customer retention metrics • Self-starter mentality with a passion for hitting and exceeding revenue targets • Experience with CRM and Q2C (Quote-to-Cash) tools is a plus but not required • Previous experience in Foodservice and/or nutrition is an advantage but not essential • Ability to work 40 hours per week, Monday to Friday • US-based; strong preference for candidates based in or near Boston, MA • Willingness to travel a small amount to meet customers in person and attend conferences and industry events

🏖️ Benefits

• Competitive Paid Time Off (PTO) policy • Training & Development Programmes • Excellent work life balance policies - Summer hours, Enhanced parenting leave options etc. • Generous personal Health & Wellbeing budget • Competitive base salary, attractive commission structure, and comprehensive benefits package • Comprehensive Health, Dental, and Vision insurance plans • Sales Incentive • 401(k) retirement plan with company match • Life and Disability insurance • Unparalleled opportunities to a rewarding & diverse career path - progression opportunities into the Sales team • An experienced knowledgeable peer group • Remote work arrangement

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