SVP, Banking Operations

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $175k - $200k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Nymbus

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏦 Banking

💳 Fintech

☁️ SaaS

Banking • Fintech • SaaS

Nymbus is a technology company that provides modern banking solutions tailored for banks and credit unions. It offers a robust core banking platform that facilitates the launch of digital banking services and retail strategies, enabling institutions to innovate rapidly while ensuring compliance and operational efficiency. Through its suite of services, including onboarding, digital banking tools, and managed services, Nymbus empowers financial institutions to enhance customer experience and drive growth in a competitive landscape.

📋 Description

• Own and oversee end-to-end service delivery across all managed services operational domains • Hold SLA accountability • Lead and develop two established operational leaders and their teams • Serve as the senior escalation point for operational client issues requiring executive-level engagement • Lead the redesign of the Banking Operations model with agentic AI, automation, and scalability as first principles • Partner with product, engineering, and the Applied AI Practice to identify, prioritize, and implement automation opportunities • Build and maintain executive-level relationships with key managed services clients • Hire, develop, and retain operational leaders who can execute in a transformation environment

🎯 Requirements

• Has led or is deeply experienced with AI and automation adoption in an operational context • Understands the constraints of operating in a regulated environment: compliance requirements, audit readiness, and what cannot be automated without oversight • Has led a team through a meaningful operational redesign at speed • Treats operations as a client relationship and a growth lever, not just a cost center • Energized by ambiguity and the absence of a playbook

🏖️ Benefits

• Annual Cash Bonus and Equity Options commensurate with the role level and experience • 100% Remote • 401(k) plan • Insurance - Health, Dental and Vision • Paid Time Off