Vice President, Operations

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $175k - $225k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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AdaptHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2019

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness

AdaptHealth is a company that provides healthcare solutions with a focus on respiratory health, sleep health, diabetes health, and wellness at home. With a network of 671 locations in 47 states, AdaptHealth delivers 38,225 home medical supplies each day and holds 2,825 insurance contracts. The company is dedicated to empowering patients to live their best lives, offering products and services such as CPAP machines, oxygen supplies, diabetes supplies, and a variety of medical equipment. AdaptHealth is highly rated by its customers for fast, reliable, and courteous service. They emphasize patient care solutions that integrate seamlessly into daily life, supported by online support and fast shipping services. Their mission is to change lives by providing the necessary healthcare tools to patients nationwide.

📋 Description

• Lead, inspire, motivate, and develop the operational management team by establishing priorities and goals that lead to a unified culture and outstanding customer satisfaction. • Help with operations strategic planning, strategy execution, and implementation of standardized processes and procedures to produce predictable high-quality financial outcomes. • Ensure scalable but nimble department structure that supports the organization’s growth plan. • Identify process improvement opportunities by developing a firm understanding of client workflows, best practices, and current bottlenecks. • Develop Operation KPIs that allow benchmarking for operational targets. • Partner with finance and RCM teams to evaluate collection capabilities and adherence to payer contracts. • Work with Chief Operating Officer to determine the best strategy for prospecting new National Accounts. • Responsible for achieving profitable growth, clinical excellence, and regulatory compliance through effective leadership. • Drive collaboration across the organization to identify needs and develop scalable solutions. • Prioritize objectives and implement strategies to achieve company initiatives as part of the leadership team. • Directly and indirectly manage staff with the goal of enhancing professional development and personal growth. • Demonstrate situational agility and the ability to forecast trends and then train and lead teams in new directions to support sustainable growth. • Works with Chief Operating Officer on strategic approaches for referral generation for long-term sustainable progress and growth. • Ensure compliance with federal, state, and local legal and professional requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; advising management on needed actions. • Promote the mission, vision, and values of the organization. • Develop and maintain working knowledge of current HME products and services offered by the company. • Maintain patient confidentiality and function within the guidelines of HIPAA. • Complete assigned compliance training and other educational programs as required. • Maintain compliance with AdaptHealth’s Compliance Program. • Perform other related duties as assigned. • Responsible for selection and hiring of qualified staff, ensuring an effective on-boarding, and providing comprehensive training and regular feedback. • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

🎯 Requirements

• Bachelor’s degree required or equivalent work experience the HME industry which would be eight (8) years. • Seven (7) years’ experience in relevant healthcare. • Relevant experience in health care administrative, financial, insurance customer services, claims, billing, home health and/or medical terminology training preferred. • Valid and unrestricted driver’s license in the state of residence.