
10,000+ employees
Founded 2000
📦 Logistics
🍽️ Food & Beverage
đź’Ľ Consulting
Logistics • Food & Beverage • Consulting
Ocado Group is a technology-led global company, specializing in software and robotics platform solutions for the e-commerce sector. They focus on driving innovations in artificial intelligence, robotics, and software to shape the future of shopping. Ocado develops technologies that enable automated e-commerce operations worldwide, particularly through smart warehouses and advanced mechatronics. It is committed to fostering a diverse and inclusive workplace and offers a wide range of career opportunities in logistics, robotics, AI, and more.
đź•’ August 28
Where this job comes from
Posted on Ocado Group's careers page, not through a job board
First seen by Remote Rocketship August 28

10,000+ employees
Founded 2000
📦 Logistics
🍽️ Food & Beverage
đź’Ľ Consulting
Logistics • Food & Beverage • Consulting
Ocado Group is a technology-led global company, specializing in software and robotics platform solutions for the e-commerce sector. They focus on driving innovations in artificial intelligence, robotics, and software to shape the future of shopping. Ocado develops technologies that enable automated e-commerce operations worldwide, particularly through smart warehouses and advanced mechatronics. It is committed to fostering a diverse and inclusive workplace and offers a wide range of career opportunities in logistics, robotics, AI, and more.
• Own and drive the Account Plan for grocery partners • Own the Ocado P&L for customer relationships and drive profitability toward revenue targets and performance metrics • Lead customer communications, including business development, implementation, roadmap discussions, partner success support and escalations • Serve as the senior regular face of Ocado for customer relationships • Act as the Voice of the Customer internally and coordinate interactions across Ocado • Represent Ocado at senior leadership level in customer leadership teams • Help customers develop strategy and use Ocado services to accelerate growth • Define success plans for customers and support account growth • Govern implementation of customer projects to schedule and budget • Establish governance, ways of working, project performance monitoring and in-life SLA performance • Facilitate roadmap conversations between customers and internal teams • Escalate relationship risks and align local and central resources to customer needs • Help grocery partners maximise revenue and growth through effective use of Ocado products
• Excellent stakeholder, relationship building and networking skills • A customer focused or product mindset • Strong understanding of growth within a grocery business • Business Management experience (e.g. budgeting, audits, running a business, commercial awareness, etc) • Experience in a senior leadership role, leading other leaders, within a fast changing Technology company • Strong leadership skills, able to inspire confidence and deliver a compelling vision • People management experience - experience of leading and managing others • Significant experience in automation solutions • Able to make tough decisions and handle difficult situations, facing challenges with positivity, confidence and pragmatism
• 401k Plan; 100% match up to 5% of earnings • Paid Vacation and Sick Days • 10 Paid Public Holidays • Medical, Dental, and Vision Insurance • Medical and Dependent Care • Flexible Spending Accounts Health Reimbursement Account • Company Contribution of 50% of Annual Deductible • Company Paid Life Insurance • Short and Long Term Disability Insurance • Employee Assistance Program
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