Program Manager – Technical Assistance

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Logo of OCHIN, Inc.

OCHIN, Inc.

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Lead the full lifecycle of strategic programs from scoping and planning through execution and optimization • Ensure programs align with OCHIN’s mission and organizational goals • Build and maintain relationships with internal teams, executive leadership, and external partners • Serve as the primary point of contact for program inquiries • Communicate program progress, outcomes, and roadmaps • Apply project management techniques to prioritize tasks, manage resources, mitigate risks, and uphold governance and quality standards • Use data and analytics to guide program direction and improve deliverables and member experience • Identify opportunities to increase adoption and optimize tools, technologies, and processes • Monitor industry trends, regulatory requirements, and internal services • Promote a member-centric culture and uphold OCHIN’s brand integrity • Provide consultation and technical assistance, manage grant compliance, foster funder relationships, and align stakeholder communication and processes • Travel nationally for Go-Live installations, training, or on-site support as required

🎯 Requirements

• Proven leadership and team management capabilities • Ability to motivate and guide cross-functional teams • Excellent communication and interpersonal skills • Ability to engage effectively with diverse stakeholders • Strong analytical and problem-solving skills • Experience in budgeting and financial management • Demonstrated success in stakeholder engagement and relationship management across internal and external partners • Ability to work independently and efficiently from a home office • High-speed internet service • Distraction-free workplace • Ability to read, speak, write, and understand English • Willingness and ability to travel nationally, up to 20%, for on-site Go-Live support or other business requirements • Completion of a 50–60-minute competency assessment before the team interview • Proof of full COVID-19 vaccination or approved medical/religious exemption before hire

🏖️ Benefits

• Generous compensation package • Healthy work-life balance • Opportunity for professional advancement • Comprehensive range of benefits • Remote work from home • COVID-19 vaccination or approved medical/religious exemption • Nationwide travel expenses/support as required for business needs

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