Senior Manager, Inside Sales

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⬇️ Inside Sales

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Odeko

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🍽️ Food & Beverage

📦 Logistics

💼 Consulting

Food & Beverage • Logistics • Consulting

Odeko is a company dedicated to streamlining operations for cafes by providing essential supplies and a robust management platform. Their service includes next-day delivery of a comprehensive range of products necessary for running a cafe, such as grab-and-go drinks and pastries. Odeko's smart operations software allows cafes to manage orders, stock supplies, and operate efficiently, saving time and resources. They offer an all-in-one app that aids in managing mobile orders and rewards programs, with a focus on sustainability by reducing carbon emissions through consolidated deliveries. Their platform provides customizable dashboards and insights to cater to each cafe’s unique needs, ultimately supporting growth and efficiency in small businesses.

📋 Description

• Own end-to-end retention and growth accountability for a large, multi-market portfolio of single-location accounts without in-person coverage • Design and run market-specific communication and engagement strategies by warehouse market • Segment the portfolio to prioritize accounts and moments with the clearest ROI • Build and execute proactive selling motions, including category expansion, cross-sell, and adoption campaigns • Surface recurring market-level needs, objections, and competitive signals to Market Operations and Marketing • Partner with Marketing Communications on always-on and campaign-based email, in-app, and SMS touchpoints • Partner with Market Operations and in-field Market Managers on account ownership and escalations • Build the operating cadence, tooling, and reporting infrastructure for the function • Represent the account segment in cross-functional planning involving pricing, category strategy, and product/app roadmap discussions • Report directly to the Chief Revenue Officer while the function is established

🎯 Requirements

• 7+ years leading account management, customer success, or inside sales functions for a large, distributed account base • Relevant backgrounds include distribution, foodservice, CPG, or subscription/tech-enabled services • Experience building segmentation frameworks for thousands of accounts • Ability to operate as an individual contributor and builder, with potential to grow the function into a managed team • Strong written and remote communication skills • Experience partnering cross-functionally with marketing and field/operations teams • Consultative, trusted-advisor mindset with judgment regarding account health and margin • Fluency with CRM tools such as HubSpot or similar • Comfort using dashboards and data tools such as Looker or similar • Nice to have: experience in coffee, beverage, or independent/small-business retail distribution • Nice to have: experience standing up a new function or team from zero

🏖️ Benefits

• Competitive compensation • Healthcare benefits • Opportunity for equity • Fast-paced environment and growth opportunities • Full lists of benefits available upon request