
11 - 50 employees
💼 Consulting
🏢 Enterprise
☁️ SaaS
Consulting • Enterprise • SaaS
OGC Global is a company focused on enhancing customer experience management through rigorous and vision-led methods. They specialize in maturing Voice of the Customer (VoC) programs, using partnerships with Medallia and Qualtrics to improve customer experience platforms. Their services include market research, where they design surveys and analyze data to support businesses in understanding their markets better. The company also has expertise in business intelligence and data science, employing advanced modeling techniques to draw actionable insights for decision-making. OGC Global works with Fortune 100 companies in various sectors, including financial services and telecommunications, providing solutions that streamline processes and enable informed business strategies.
🔥 7 minutes ago
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11 - 50 employees
💼 Consulting
🏢 Enterprise
☁️ SaaS
Consulting • Enterprise • SaaS
OGC Global is a company focused on enhancing customer experience management through rigorous and vision-led methods. They specialize in maturing Voice of the Customer (VoC) programs, using partnerships with Medallia and Qualtrics to improve customer experience platforms. Their services include market research, where they design surveys and analyze data to support businesses in understanding their markets better. The company also has expertise in business intelligence and data science, employing advanced modeling techniques to draw actionable insights for decision-making. OGC Global works with Fortune 100 companies in various sectors, including financial services and telecommunications, providing solutions that streamline processes and enable informed business strategies.
• Strategize and execute a cohesive voice for insights messaging • Leverage multiple data sources to create compelling, uniform reports for senior executives, frontline associates, and other targeted audiences • Manage agile research projects • Coordinate with stakeholders and vendors to meet fast deadlines • Transform primary and secondary research into valuable, easy-to-understand insights • Train cross-functional team members and stakeholders on creating better presentations and deliverables • Write research newsletters • Maintain a messaging calendar aligned with key initiatives to garner internal support • Derive insights from data outputs and create clear, cohesive, visually appealing, digestible content for enterprise-wide decision makers • Produce and deliver internal communications assets, including executive presentations, one-pagers, company-wide newsletters, and thought leadership pieces
• Bachelor’s degree in Social Science, Marketing, Management, Journalism or a related field • 2–4 years of experience in a research or analytics role, ideally with writing or branding • Creative agency experience is an advantage • Excellent communication skills • Proven experience developing and implementing communication strategies in a corporate environment through data visualization and research communications • Highly consultative, with ability to influence others through compelling storytelling and data visualization • Strong analytical and problem-solving skills • Keen attention to detail • Strong graphic design and data visualization skills • Knowledge and understanding of research and data analysis methodologies • Excellent interpersonal skills • Strong written and verbal communication skills in a multicultural environment with all levels of employees and management • Strong workflow management skills, including organizational, time/project management, planning and implementation • Experience executing original, effective strategies • Ability to work in a fast-paced, deadline-driven team environment • Must be US-based and work EST time zone
• Professional development opportunity • Remote work arrangement
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