Epic System Analyst, Beaker

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🔥 31 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🧐 Analyst

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OhioHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Support the design, build, testing, training, deployment, and ongoing support of Epic applications • Gather and refine stakeholder requirements, map workflows, and design Epic build aligned with operational goals and policy • Create and maintain specifications, decision logs, design documents, configuration documentation, workflows, and support procedures • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Support small projects and enhancements for implementations and upgrades • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live, post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents, meeting SLAs through triage, documentation, and root-cause analysis • Collaborate with IT, operational, interface, analytics, and managed service teams on integrated workflows and data needs • Support HL7, FHIR, PDF, CCD/CCDA, Clarity/Caboodle, registries, and operational reporting workflows • Support regulatory readiness, audits, privacy/security controls, and ITIL-aligned management processes • Design and deliver role-based training and maintain the CareConnect curriculum • Manage training-related requests and incidents, document resolutions, identify trends, and recommend preventative improvements

🎯 Requirements

• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field • 1–3 years of experience in system/application analysis, support, or related IT experience; healthcare environment preferred • In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers and produce clear documentation • Ability to support small to medium initiatives and collaborate with cross-functional teams • For Application Training: Epic Training Environment Build certification/proficiency or ability to obtain within the required timeframe, plus 1+ year of training environment build or application support experience • Epic Principal Trainer certification preferred for Application Training • For Application Build: current Epic certification or proficiency in one or more relevant modules preferred • 1+ year of Epic build/configuration experience preferred • Exposure to HL7, FHIR, interface testing, reporting, and data concepts preferred • Prior work in patient access, billing, coding, finance, or clinical operations preferred for respective modules • ITIL Foundation certification desired, not required • Experience in a large healthcare system or hospital setting • Experience with other healthcare applications and systems • Knowledge of healthcare regulations and compliance standards • Familiarity with AWS or Azure • Experience with business intelligence and analytics tools

🏖️ Benefits

• Work from home in Ohio • Great Place to Work Certified™ organization • Supportive, professional environment • Limitless opportunities to learn and grow • Tools and resources to accomplish the organization’s mission