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Senior IT Engineer, VDI

đŸ”„ 16 hours ago

🏈 Ohio – Remote

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⏰ Full Time

🟠 Senior

đŸ’» IT Support

🩅 H1B Visa Sponsor

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đŸ‘» Ghost score 10%

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Logo of OhioHealth

OhioHealth

10,000+ employees

Founded 1891

đŸ„ Healthcare

⚕ Healthcare Insurance

🧘 Wellness

Healthcare ‱ Healthcare Insurance ‱ Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

‱ Design, deploy, and maintain the virtual desktop infrastructure ‱ Own the health and performance of the virtual desktop and application publishing environment ‱ Work with infrastructure and security teams to deliver a fast, reliable, and secure remote workspace experience ‱ Communicate and coordinate with internal customers and third-party vendors ‱ Manage operational processes including crisis management, support escalation, change management, release management, and capacity management ‱ Develop technology strategy and roadmaps, including design, documentation, communication, and implementation of infrastructure technology standards ‱ Analyze, plan, justify, schedule, and coordinate specialty-area administrative, operational, and financial initiatives ‱ Manage total cost of ownership, optimization, and efficiency initiatives ‱ Work with suppliers and vendors to produce outcomes aligned with organizational strategy ‱ Oversee reporting metrics, dashboards, and status reporting for quality and performance ‱ Plan, monitor, and control operating and capital budgets ‱ Administer and maintain the Omnissa Horizon VDI environment, including pools, golden images, and connection brokers ‱ Manage application packaging, publishing, and delivery ‱ Design and maintain VMware infrastructure supporting the VDI environment ‱ Monitor VDI performance and capacity and troubleshoot latency, login, and session issues ‱ Manage profile and user data persistence solutions ‱ Patch and update golden images and published application packages ‱ Partner with Security on access policies, MFA, and endpoint compliance ‱ Document architecture, runbooks, and troubleshooting procedures ‱ Evaluate and recommend VDI stack improvements

🎯 Requirements

‱ Bachelor's Degree (Required) ‱ Degree in Business Administration, Computer/Management Information Systems, Computer Science, Engineering, Mathematics, or Related Field ‱ 8 years technical engineering experience ‱ Experience administering and maintaining VDI environments built on Omnissa Horizon (formerly VMware Horizon) ‱ Experience managing application publishing and delivery ‱ Experience with VMware infrastructure, including vSphere/ESXi and vCenter ‱ Experience building and maintaining golden images, master templates, and instant/linked clone pools ‱ Experience monitoring VDI performance and capacity and troubleshooting latency, login, and session issues ‱ Experience with profile and user data persistence solutions such as App Volumes and Dynamic Environment Manager ‱ Experience patching and updating golden images and published application packages ‱ Experience partnering with Security to enforce access policies, MFA, and endpoint compliance for VDI sessions ‱ Experience documenting environment architecture, runbooks, and troubleshooting procedures ‱ Ability to evaluate and recommend improvements to the VDI stack ‱ Ability to work collaboratively in a highly matrixed environment ‱ Ability to drive people, process, and technology changes ‱ Proven record of effective leadership ‱ Ability to explain complex technical ideas to technical and non-technical audiences ‱ Knowledge of regulatory and contractual compliance is beneficial ‱ Experience leading large, complex projects across multiple functional departments ‱ Experience in a complex healthcare organization is beneficial

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