Senior Systems Analyst – HIM, ROI, DT, Coding, Identity

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🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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OhioHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.

📋 Description

• Design, build, test, train, deploy, and support Epic applications • Partner with operational leaders and end users to translate business requirements into Epic configuration, integrations, and reporting • Support safe patient care, revenue cycle operations, regulatory compliance, and application SLAs • Enforce application vision and safeguard application integrity and security • Lead process improvement activities for Epic and related third-party applications • Gather and refine requirements, map workflows, and design Epic solutions • Create and maintain specifications, decision logs, design documents, configuration documentation, and process documentation • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Manage smaller system implementation and upgrade projects using waterfall or agile approaches • Lead project teams and mentor junior analysts • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live, post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents through triage and root-cause analysis while meeting SLAs • Provide advanced support for Epic, Workday, Kronos, and other applications • Collaborate with interface and analytics teams on HL7, FHIR, PDFs, CCD/CCDA, Clarity/Caboodle extracts, registries, and reporting • Ensure data integrity and consistent metric definitions • Support CMS and Joint Commission readiness, audits, policies, privacy, security controls, sensitive-record handling, and audit trails • Contribute to ITIL-aligned incident, problem, change, and configuration management • Design and implement customized training programs and oversee CareConnect curriculum governance • Maintain training environments and communicate system releases and upgrades • Manage, prioritize, assign, and resolve end-user training requests and incidents • Document resolutions, identify trends, implement preventative improvements, and refine support processes

🎯 Requirements

• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field, or 10+ years of experience in system analysis and support within a healthcare environment in lieu of degree • Minimum of 5-7 years of experience in system analysis and support within a healthcare environment • Experience with Epic application(s) and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers and produce clear documentation • Proven track record of managing complex projects and leading cross-functional teams • For Application Training role: Epic Training Environment Build certified and 3+ years of experience • For Application Training role: 2 Epic Application Principal Trainer certifications • For Application Build role: current Epic Certification or Proficiency in one or more relevant modules • For Application Build role: 3+ years of Epic build and configuration experience • For Application Build role: experience with system integration, HL7, FHIR, and interface testing • Preferred: leadership or supervisory experience; SQL/Clarity, Caboodle, SlicerDicer, or reporting tools; healthcare operational experience; healthcare applications; healthcare regulations; cloud platforms; business intelligence and analytics tools • ITIL Foundation certification desired but not required • Advanced degree is a plus • Ability to work from Ohio