IT Support, Systems Administration

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OmegaHires

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏢 Enterprise

Recruitment • Enterprise • IT Services

OmegaHires is a full-service digital and enterprise IT staffing firm that focuses on providing both permanent and contingent workforce solutions across various digital and enterprise technologies. The company specializes in UX development with full stack developers using modern technologies such as React, Angular, and Node. js, as well as microservices development utilizing Java, Scala, Go, and SQL. OmegaHires also provides expertise in integration and big data technologies, DevOps for automated CI/CD pipelines, and enterprise IT management including ERP and SAP systems. Committed to "responsible recruiting," OmegaHires uses unique sourcing and assessment methodologies and offers training and mentorship to ensure candidates meet the evolving needs of their clients.

📋 Description

• Provide technical support and troubleshooting across various environments • Manage user support requests • Maintain system security • Ensure efficient IT operations • Perform help desk support and systems administration • Manage user accounts and service desk requests • Work with technical teams and customers in a remote setting

🎯 Requirements

• 2+ years of experience in IT support or systems administration • Proficiency in troubleshooting hardware and software issues • Experience with Active Directory and user account management • Familiarity with ticketing systems such as ServiceNow • Knowledge of Windows and Linux operating systems • Strong customer service skills and communication abilities • Ability to work independently and in a team environment • Experience with YubiKey or MFA technologies preferred • Familiarity with CrowdStrike or other security platforms preferred • ITIL certification or similar preferred • Experience in a healthcare or financial services environment preferred