Manager, Charter Air Operations

🔥 9 hours ago

🐊 Florida, Texas – Remote

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💵 $50.3k - $67k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of On Location

On Location

501 - 1000 employees

🏨 Hospitality

✈️ Travel

📣 Marketing

Hospitality • Travel • Marketing

On Location is the official hospitality partner for major sports, music and lifestyle events, offering VIP ticket packages, luxury in‑venue hospitality, travel and concierge services. The company sells curated, official ticket and hospitality experiences for marquee events — Super Bowl, FIFA World Cup, Olympic Games, WrestleMania, Coachella, UFC and major sports championships — and provides bespoke, end‑to‑end planning and group services for consumers seeking premium access and accommodations.

📋 Description

• Manage client and university partner interfaces for the Charter Air department • Manage the sourcing-to-collection lifecycle for charter air transportation • Maintain relationships with charter departments at commercial airlines and charter air carriers across the United States and worldwide • Manage relationship, selection and contracting processes for collegiate and event clients • Potentially oversee Charter Air Coordinators • Maintain strong relationships with university partners and charter air carriers • Coordinate and communicate with Anthony Travel onsite athletics personnel and Event Managers • Help ensure Anthony Travel receives the best available market rates • Assist with contracts to minimize risk and maximize company revenue • Perform situation analysis and decision-making • Work with charter air liaisons to prepare charters for events and address customer service issues • Identify solutions to process or business problems • Manage all aspects of the air charter process • Manage client reporting • Ensure accuracy and consistency with procedures and policies • Manage data and information setup in travel management systems • Manage customer travel experience, including coordination with carriers, TSA, airports and flight interruptions

🎯 Requirements

• Seven or more years of related business, sales and charter air management experience • Bachelor’s degree or equivalent combination of education and experience is required • Proven leadership and management skills • Strong client-service and vendor management orientation • Solid interpersonal, communication and collaboration skills • Experience working with Airline Certificates (Part 121, 125, & 135) • Business knowledge of ARGUS ratings, airline certificates (Part 121, 125, and 135), DOT regulations, CFR, Part 212 affinity/single entity and Part 380/public charters • History of developing relationships with existing and potential clients and partners, resulting in financial or other benefits to the organization • Ability to understand and follow internal business processes and recommend and deploy improvements • Business knowledge or familiarity of the end-to-end travel lifecycle and charter air operations and contracts • Ability to professionally and effectively represent Anthony Travel by phone and face-to-face • Ability to work as a team player to establish business processes and meet team goals • Tenacious and persistent attitude with a proactive and inquisitive mindset • Strategic decision-making ability • Detail-oriented with the ability to investigate and resolve problems • Strong project management skills • Ability to work well under pressure in a fast-paced and ever-changing environment • Availability to work extended hours, including nights, weekends and holidays, when necessary • Deep and personal commitment to the Core Values of Anthony Travel

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Paid time off • 401k plan • Growth and developmental opportunities • Health care • Retirement • Vacation and other paid time off • Additional offerings • Equal Opportunity employment • Reasonable accommodations for qualified individuals with disabilities

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