Software Trainer

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bridgeway Benefit Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

👥 HR Tech

SaaS • HR Tech

Bridgeway Benefit Technologies is a company that focuses on enhancing benefits administration solutions. It provides software and technology services to improve and streamline the management of employee benefits for businesses and organizations. The company aims to make benefits administration more efficient and user-friendly through its suite of technological tools.

📋 Description

• Create and conduct interactive classes for customers using proprietary enterprise benefits administration software. • Own customer-facing training end to end and act as the primary point of contact for training engagements. • Independently learn the product and customer configurations to build and facilitate curriculum for internal teams and external customers. • Develop and maintain exercises, job aids, quick-reference guides, and process documentation. • Collaborate with leadership, product managers, and subject matter experts to keep curriculum current. • Deliver customer-specific training virtually and on-site, tailored to customer configurations and skill levels. • Manage training schedules and deployment across customer accounts. • Gather feedback and performance data to evaluate and refine content and delivery methods. • Consult with customers and internal teams on training scope and approach for unique or complex project requirements.

🎯 Requirements

• A minimum of 3 years of experience delivering technology-based training to adult learners and developing curriculum. • A bachelor's degree in a related field. • Able to partner with subject matter experts, given the complexity and configurability of the software and range of customer environments. • Technical writing skills, with experience producing clear job aids, quick-reference guides, and process documentation for a technical or software audience. • Strong written and verbal communication and presentation skills, with the ability to convey complex software functionality clearly and engage individuals at all levels of an organization. • A proactive, self-motivated self-starter with a genuine passion for continuous learning and for improving processes and the customer experience, not just documenting them as-is. • Strong organizational skills, with the ability to manage multiple training engagements simultaneously. • Experience using generative AI tools such as Claude and Copilot to improve productivity and deliver high-quality outcomes. • Familiarity with Microsoft Office, PowerPoint, and Smartsheet for developing training materials, presentations, and managing training schedules. • Certification in training or learning and development is preferred.

🏖️ Benefits

• Remote position • About 25% travel across the U.S. and Canada • East Coast candidates preferred